ir 5000 A4 paper size

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  • pontiac
    Trusted Tech
    • Apr 2008
    • 420

    ir 5000 A4 paper size

    Have a customer who's machine indicates A4 for trays #1,2 and A3 for cassette 4, i reintered the values from door print out but only for cassettes #3 and #4. #4 still shows A3 where do i find the factory settings for casettes #1and 2. Thanks for replys.
  • COPIERTEC ASSOCIATES
    Trusted Tech

    250+ Posts
    • Aug 2011
    • 276

    #2
    Re: ir 5000 A4 paper size

    Cassettes 1&2 are set to A4 ,while cassette 4 is set to A3 by default right from the factory and thus no values set for this particular cassettes.It is only cassette 3 that is given values coz it can be adjusted to cassette of your preference ie,A4R,A4,A3,etc.

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    • pontiac
      Trusted Tech
      • Apr 2008
      • 420

      #3
      Re: ir 5000 A4 paper size

      I feel like a bone head; went back to customers and found the settings for drawers#1#2#4 in service mode, options, cst. Factory values were not listed on door so i used the values from a ir 550 in house machine. Copier is working. Thanks for reading post.

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      • livancicm
        Trusted Tech

        100+ Posts
        • Sep 2008
        • 104

        #4

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        • djwhoo
          Trusted Tech

          100+ Posts
          • Aug 2013
          • 117

          #5
          Re: ir 5000 A4 paper size


          phew.. Im having the same problem except I am a tech not very familiar with the cannon IR 5000 but trying to figure out what settings i need to change to make tray 1,2,& 4 8 1/2 x 11 rather than A4. I must of unknowlingly reset something when i was trying to clear a fuser web error. A little step by step on the procedure would be more than Greatly appreciated. Thanks again

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          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Re: ir 5000 A4 paper size

            See link
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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            • djwhoo
              Trusted Tech

              100+ Posts
              • Aug 2013
              • 117

              #7
              Re: ir 5000 A4 paper size

              Originally posted by teckat
              See link

              Thanks. Im thinking only 18 is what i need...LTR

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