Canon IR 4570 and a Doc Send

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  • landspeeder
    Trusted Tech

    250+ Posts
    • Feb 2010
    • 355

    #1

    Canon IR 4570 and a Doc Send

    I have a customer that uses a I/R 4570 with a attached Docsend...he scans to email, copier etc. He wants to get rid of the Docsend and use the 4570's user interface only..when he unplugs the docsend and pushes the copy button all it says is on or off line....how do you set up the 4570 to work the same as with a docsend but not with one connected?

    Thanks
    You never realize how cheap a professional is until after you let an amateur do it.... and
    if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Canon IR 4570 and a Doc Send

    Originally posted by landspeeder
    I have a customer that uses a I/R 4570 with a attached Docsend...he scans to email, copier etc. He wants to get rid of the Docsend and use the 4570's user interface only..when he unplugs the docsend and pushes the copy button all it says is on or off line....how do you set up the 4570 to work the same as with a docsend but not with one connected?

    Thanks
    U need to select ONLINE for Network Scanning

    select OFFLINE for Copying

    User Mode>Common Settings>
    System Control Settings
    auto online/offline-------auto on-line shift: ON/*OFF
    shift***----------------auto on-line shift: ON/*OFF

    ***If iR5570, iR3570, iR2870, or iR2270, indicated in the presence of a specific accessory (if model F, standard).


    Auto Offline Feature allows a user to have the Scanner within the imageRUNNER automatically go offline after a certain amount of time. This functionality is helpful because other features of the copier may not be enabled while the scanner is online.

    To enable Auto Offline:
    1) Select Additional Functions.
    2) Select System Settings.
    3) Select Auto Offline and set this to On.

    To set the time that the machine will automatically go offline (Auto Clear Time):

    1) Hit Additional Functions.
    2) Select Timer Settings.
    3) Choose Change Auto Clear Time.
    4) Enter the desired time in minutes and select OK. The time ranges from 0 - 9 minutes in one minute increments (0 = off).

    Under the Scan tab of the copier control panel's LCD screen, the scanner must be set to Offline.
    The scanner only needs to be set to Online when scanning with Network ScanGear/Color Network ScanGear. When push scanning, set this to Offline.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • landspeeder
      Trusted Tech

      250+ Posts
      • Feb 2010
      • 355

      #3
      Re: Canon IR 4570 and a Doc Send

      Originally posted by teckat
      U need to select ONLINE for Network Scanning

      select OFFLINE for Copying

      User Mode>Common Settings>
      System Control Settings
      auto online/offline-------auto on-line shift: ON/*OFF
      shift***----------------auto on-line shift: ON/*OFF

      ***If iR5570, iR3570, iR2870, or iR2270, indicated in the presence of a specific accessory (if model F, standard).


      Auto Offline Feature allows a user to have the Scanner within the imageRUNNER automatically go offline after a certain amount of time. This functionality is helpful because other features of the copier may not be enabled while the scanner is online.

      To enable Auto Offline:
      1) Select Additional Functions.
      2) Select System Settings.
      3) Select Auto Offline and set this to On.

      To set the time that the machine will automatically go offline (Auto Clear Time):

      1) Hit Additional Functions.
      2) Select Timer Settings.
      3) Choose Change Auto Clear Time.
      4) Enter the desired time in minutes and select OK. The time ranges from 0 - 9 minutes in one minute increments (0 = off).

      Under the Scan tab of the copier control panel's LCD screen, the scanner must be set to Offline.
      The scanner only needs to be set to Online when scanning with Network ScanGear/Color Network ScanGear. When push scanning, set this to Offline.
      The customer doesnt have Network Scangear and wants to scan...is this software/hardware and whats involved? Thanks for the info so far!!!!
      You never realize how cheap a professional is until after you let an amateur do it.... and
      if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

      Comment

      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3945

        #4
        Re: Canon IR 4570 and a Doc Send

        Is the Docsend non-functional, and if so, do they have an estimate to repair?

        The Docsend is a direct competitor for eCopy, and both are premium solutions which were not exactly cheap to purchase.
        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: Canon IR 4570 and a Doc Send

          Network ScanGear (pull scanning): "pull" scan, where a document is placed in the Printer and then your computer pulls the document into an application such as Adobe Photoshop,
          Network ScanGear v2.21
          Network ScanGear v2.21


          Universal Send (push scanning)
          :Universal Send Kit-B1--9594A002AA


          Multi PDL Printer Kit-E1--9593A003AA
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

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