Canon C5045i - (very) slow copying and printing

[Fer]

Re: Canon C5045i - (very) slow copying and printing

Is the interface slow and unresponsive? If so, replace the dimms of Main Controller 1 and reinstall software.

If only ouput is slow, there could be something wrong in the fixing film. Take to much time to heat up/cool off.

[zoraldinho]

Re: Canon C5045i - (very) slow copying and printing

Use Self Diagnostics tool to locate issue.If you get OK result try with initialize user settings.

Controller self-diagnosis function.pdf

Re: Canon C5045i - (very) slow copying and printing

check paper gsm, & re install printer drivers. also try printing on different PC.

It is happening for copying even if the network is disconnected if that makes any difference? Happens across all PC's too.

[Rakesh]

Re: Canon C5045i - (very) slow copying and printing

check paper gsm, & re install printer drivers. also try printing on different PC.

Re: Canon C5045i - (very) slow copying and printing

Cheers, I will pass that back to the supporting company!

[kuby]

Re: Canon C5045i - (very) slow copying and printing

Sound like you need a new hard drive and a fresh install of the system software. Had a machine doing the same thing, that is how I finally resolved it. You could try taking the hard drive out of the other machine if they are the same and see if it resolves the problem.

Re: Canon C5045i - (very) slow copying and printing

You may have to ask for anything I don't mention! The copier is networked, printing and copying is affected and at present we have no network speed or performance issues elsewhere - it runs on a static IP on a fully GBit LAN. The printing is done from a Server 2008 R2 share on the latest drivers. The copier firmware has not been altered since install in Jan 2012. We don't use any fiery devices - I will try disconnecting from the network and see what happens

[canonbundy]

Re: Canon C5045i - (very) slow copying and printing

Hi all, first post here for me! We have two year-old Canon C5045i copiers. One has recently started printing and copying extremely slowly, the other is still as it was when first installed. The slow one does speed up a little after a reboot cycle, but is still not as fast as the other - it is literally taking 8-10 minutes to make 30 copies of a one-sided A4 B&W page. Users have no access to settings, I am the only one who has admin access and I've never changed anything since install. Nothing shows up on Google so advice is welcome! Our support company is also a bit stuck at moment and our staff are getting understandably frustrated

You probably need to POST a bit more info to get a more informed reply from the Big Guns, like - Network, Fiery, Software Programs, when NOT connected to Network does the copy speed return etc. Otherwise install latest Firmware & try removing & reseating Memory Dimms.

Hi all, first post here for me! We have two year-old Canon C5045i copiers. One has recently started printing and copying extremely slowly, the other is still as it was when first installed. The slow one does speed up a little after a reboot cycle, but is still not as fast as the other - it is literally taking 8-10 minutes to make 30 copies of a one-sided A4 B&W page. Users have no access to settings, I am the only one who has admin access and I've never changed anything since install. Nothing shows up on Google so advice is welcome! Our support company is also a bit stuck at moment and our staff are getting understandably frustrated