IR6055i Error E000001-0010

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  • aabarnes1
    Senior Tech
    • Mar 2009
    • 620

    #1

    IR6055i Error E000001-0010

    Good morning, I work mainly on HP, Kyocera and ricoh but have a customer with 2 6055i machines. 1 is showing the above error, could somebody advise me in the right directions please, as to what it is and how to clear it. Many thanks in advance.
    Grant me the serenity to accept the things I cannot change.
  • SAZ911
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 193

    #2
    Re: IR6055i Error E000001-0010

    FIXING ASSY HIGH TEMP ERROR (E-001-0010)

    should be as easy as clearing it and then restarting.

    To clear the error, go to service mode (*, 2 & 8, *) (the star with the circle around it...) > COPIER > FUNCTION > CLEAR, then select ERR and press OK.

    After you press OK, just power cycle the machine and you should be good to go.......


    e1.JPG

    SAZ911................
    SAZ911..........

    Comment

    • aabarnes1
      Senior Tech
      • Mar 2009
      • 620

      #3
      Re: IR6055i Error E000001-0010

      Originally posted by SAZ911
      FIXING ASSY HIGH TEMP ERROR (E-001-0010)

      should be as easy as clearing it and then restarting.

      To clear the error, go to service mode (*, 2 & 8, *) (the star with the circle around it...) > COPIER > FUNCTION > CLEAR, then select ERR and press OK.

      After you press OK, just power cycle the machine and you should be good to go.......


      [ATTACH=CONFIG]20057[/ATTACH]

      SAZ911................
      While I was waiting for a reply I reset the error in service mode, unsure as to wether it would clear, but it did. Thanks for your reply and letting me know the cause of the issue. The copier is up and running now and as it it is under warranty I'll get Canon out to have a look, thank you.
      Grant me the serenity to accept the things I cannot change.

      Comment

      • SCREWTAPE
        East Coast Imaging

        Site Contributor
        2,500+ Posts
        • Jan 2009
        • 3396

        #4
        Re: IR6055i Error E000001-0010

        Originally posted by aabarnes1
        While I was waiting for a reply I reset the error in service mode, unsure as to wether it would clear, but it did. Thanks for your reply and letting me know the cause of the issue. The copier is up and running now and as it it is under warranty I'll get Canon out to have a look, thank you.
        Consider getting some thermistors if the error comes back again.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: IR6055i Error E000001-0010

          also monitor your wall voltages/
          make sure it has correct grounding reading -Ground>Neutral =0v>0.5v
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • THUK
            Trusted Tech

            100+ Posts
            • Jul 2008
            • 195

            #6
            Re: IR6055i Error E000001-0010

            Dirty Thermistor, fit new one.

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5005

              #7
              Re: IR6055i Error E000001-0010

              Originally posted by THUK
              Dirty Thermistor, fit new one.

              What happens with your repeat image on ira 4000?
              If it ain't broke, don't fix it
              A picture is worth a thousand words

              Comment

              • THUK
                Trusted Tech

                100+ Posts
                • Jul 2008
                • 195

                #8
                Re: IR6055i Error E000001-0010

                Hi no cure at the moment, we are swapping it out and Canon want to look at it we will have to wait and see.
                i will update if they find a cure.

                Comment

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