canon 1025if error E100

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • acsolutions
    Senior Tech

    500+ Posts
    • Jun 2010
    • 519

    #1

    [Error Code] canon 1025if error E100

    Hello I have not seen this machine before. Getting a laser code E100! shutter opens, put new drum in and unplugged machine! I dont think there is a beam detect on this machine. Tried * 28 * wont go into the service to clear any error. any help will be greatly appreciated. Thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: canon 1025if error E100

    Originally posted by acsolutions
    Hello I have not seen this machine before. Getting a laser code E100! shutter opens, put new drum in and unplugged machine! I dont think there is a beam detect on this machine. Tried * 28 * wont go into the service to clear any error. any help will be greatly appreciated. Thanks
    ---------------------
    E100
    Try this first
    power off/
    1-inspect printer with the covers off,
    2-see if a lot of dust and toner is found on the DC Controller.
    3-if so > clean off and power cycled back on > see if the code will clear out


    Service Mode is entered by selecting the Additional Functions key, then #2 key, then the #8 key and finally the Additional Function key.

    don't think u can clear E100 in service mode


    NOTE-
    Do not select the 2 and 8 key at the same time or mistaken the * (star) key for the Additional Functions key. If you fail to enter Service Mode, select the Reset key and following the correct procedure.
    E100 0000 -------------condensation on the BD sensor is likely to cause problems associated with E100
    BD detection PCB failure
    The BD detection PCB is faulty. - Check the connector of the BD detection PCB.
    - Replace the laser scanner unit.
    - Replace the DC controller PCB.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Canuck
      Tech Specialist

      1,000+ Posts
      • Nov 2007
      • 1713

      #3
      Re: canon 1025if error E100

      The tab on the drum unit opens the shutter. Make sure its not broken off...seen new drum units with it broken

      Comment

      Working...