Canon IR C 1030 if, Different size paper message

[Doug James]

I haven't seen this copier yet but the customer says that he used the by-pass and hasn't been able to use this copier since. He has reloaded drivers etc...
Any ideas on what the problem is... Thanks so much Doug

[teckat]

Re: Canon IR C 1030 if, Different size paper message

I haven't seen this copier yet but the customer says that he used the by-pass and hasn't been able to use this copier since. He has reloaded drivers etc...
Any ideas on what the problem is... Thanks so much Doug

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is stack bypass tray configured for custom page size./

poor customer information !!!!!!!!!!

Jams>Errors>Panel Messages

[zoraldinho]

Re: Canon IR C 1030 if, Different size paper message

Main problem is that customer did not read user manual.Usually is conflict between print and by-pass size.

[blazebusiness]

Re: Canon IR C 1030 if, Different size paper message

I haven't seen this copier yet but the customer says that he used the by-pass and hasn't been able to use this copier since. He has reloaded drivers etc...
Any ideas on what the problem is... Thanks so much Doug

The default setting on the 1022/1030 series for the bypass is disabled/off. If the customer turned it on/enabled it-so he could use it....either turn it back off or configure it for special paper size other than letter or legal(like envelope com 10) so the machine will pull paper from the cassettes and stop looking for the bypass. Seen this happen(paper size mismatch error) a lot on Hp printers as well.

[teckat]

Re: Canon IR C 1030 if, Different size paper message

Setting Paper Size and Type.pdf


click on pic----------

Paper Settings_C1022-1030.JPG


Common Settings----iRC1022-1030 Common Settings.pdf