White line on copy ir c 3200

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  • eeva

    White line on copy ir c 3200

    I have a Canon ir c3200. Can anyone tell me why I am getting a white line running horizontally on copies? Predominantly on blue.
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Re: White line on copy ir c 3200

    Originally posted by eeva
    I have a Canon ir c3200. Can anyone tell me why I am getting a white line running horizontally on copies? Predominantly on blue.
    Chances are you need a cyan drum unit. I can help you if you need some assistance. I have cyan drums in stock.

    Comment

    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396

      #3
      Re: White line on copy ir c 3200

      Oops.

      Your not in the states.

      Buy a cyan drum and that will solve your problem.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: White line on copy ir c 3200

        Originally posted by eeva
        I have a Canon ir c3200. Can anyone tell me why I am getting a white line running horizontally on copies? Predominantly on blue.
        ----------------------------
        horizontally Predominantly on copier & prints (not off glass) ?? post copies of some of the issues-------
        are u trained on model ??

        white line can be from various issues--Optical Assembly , DRUMS--ITB TRANSFER-(broken gear, ITB belt,clean blade,paper dust) FUSER surface,Laser)

        u won't believe that techs describe location issues wrong----

        I always ask >is it Paper Feed(sub scan) or Cross-Feed(main scan)


        SUB SCAN.JPG

        MAIN SCAN.JPG
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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