ir5075: cassette no. 3 and 4 not detected

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  • zooee
    Junior Member
    • Jun 2013
    • 5
    #1

    [Misc] ir5075: cassette no. 3 and 4 not detected

    Please help...
    My ir5075 has no detected cassette no. 3 and 4 (legal & A3), so it's can't be use for copy (cassette no. 3 and 4). How to fix it?
    Pic:
    the problem.jpg

    either any paper or not, there is no paper indication..

    Thanks for your help..
    Tags: 2238, 2380, cassette, config, copy, detected, indication, ir5075, legal, paper
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: ir5075: cassette no. 3 and 4 not detected

      Originally posted by zooee
      Please help...
      My ir5075 has no detected cassette no. 3 and 4 (legal & A3), so it's can't be use for copy (cassette no. 3 and 4). How to fix it?
      Pic:
      [ATTACH=CONFIG]22380[/ATTACH]

      either any paper or not, there is no paper indication..

      Thanks for your help..

      ------------------------------------------


      If after doing the Copier>Function>CST adjustment did u do this ???

      When performing the paper size adjustments COPIER>FUNCTION>CST>C3-STMTR, COPIER>FUNCTION>CST>C3-A4R, COPIER>FUNCTION>CST>C4-STMTR, and COPIER>FUNCTION>CST>C4-A4R a value of 0 is displayed instead of the correct value.
      This model requires paper to be in the tray in order to perform the adjustment.
      If no paper is in the tray a value of 0 will be displayed.



      If the cassette still does not register a size, replace the sensor PCB for the cassette 3 or 4. The part number for the sensor PCB is FM2-3786-000.
      After replacing the Sensor PCB, perform the Copier>Function> CST adjustment. Make sure you cycle the power switch to store the new adjustment.
      Also make sure the Copier> Option > Body>model SZ2 is set correctly and Copier>Option>User >Size Detection is set.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713
          #3
          Re: ir5075: cassette no. 3 and 4 not detected

          Check for paper behind the cassette...with no paper size displayed it looks like machine doesn't know cassette is closed. If it was a lifter issue,it would show paper size but ask to load paper

            Comment

            • zooee
              Junior Member
              • Jun 2013
              • 5
              #4
              Re: ir5075: cassette no. 3 and 4 not detected

              Finally, the problem was over
              Thanks for teckat & Canuck, I combined solution from you guys ..

              First, I do this (from teckat):
              If after doing the Copier>Function>CST adjustment did u do this ???

              When performing the paper size adjustments COPIER>FUNCTION>CST>C3-STMTR, COPIER>FUNCTION>CST>C3-A4R, COPIER>FUNCTION>CST>C4-STMTR, and COPIER>FUNCTION>CST>C4-A4R a value of 0 is displayed instead of the correct value.
              This model requires paper to be in the tray in order to perform the adjustment.
              If no paper is in the tray a value of 0 will be displayed.
              ***
              but later, the paper was always jamming ..


              The solution (from Canuck):
              Check for paper behind the cassette...with no paper size displayed it looks like machine doesn't know cassette is closed. If it was a lifter issue,it would show paper size but ask to load paper


              ***
              finally the problem was actually solved .. (hopefully no more)

                Comment

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