error E020-1060 canon IRC 2220

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mohd sadiq
    Technician
    • Jul 2013
    • 25

    #1

    error E020-1060 canon IRC 2220

    After replaced imaging units( y,m,c,k) above mentioned error has appear, any one can help me to fix this error please.....
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: error E020-1060 canon IRC 2220

    Originally posted by mohd sadiq
    After replaced imaging units( y,m,c,k) above mentioned error has appear, any one can help me to fix this error please.....
    \\\\\\\\\\\\\\\\\\\

    clean the Dustproof Glass

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: error E020-1060 canon IRC 2220

      Originally posted by mohd sadiq
      After replaced imaging units( y,m,c,k) above mentioned error has appear, any one can help me to fix this error please.....
      ------------------------------
      see above about cleaning the DUSTPROOF GLASS FIRST


      E020 0160 = ATR patch failed to be created correctly or Patch Sensor error
      High density for the target at patch detection
      1. Check the patch shape.
      2. Clean the high voltage contact point with dry wiping or air blower.
      3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB.
      --Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442)
      --Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452)
      --Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462)
      --Between the DC Controller PCB (J205) and the Primary
      Transfer High Voltage PCB (UN04/J1001)
      4. Replace the Drum Unit (M)
      5. Replace the Registration Patch Sensor Unit
      6. Replace the ITB Unit.
      7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09).
      8. Replace the Primary Transfer High Voltage PCB (UN04)
      9. Replace the Developing High Voltage PCB (UN07)
      10. Replace the Primary Charging High Voltage PCB (UN06)
      11. Replace the Auxiliary High Voltage PCB (UN08)
      12. Replace the DC Controller PCB (UN09
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Desert Rat
        Service Manager

        Site Contributor
        1,000+ Posts
        • May 2008
        • 1089

        #4
        Re: error E020-1060 canon IRC 2220

        OK, I'm having this problem after replacing the drums. And I have a couple of questions.
        I cleaned inside the machine as much as I could. I tried to use the open laser shutter program and it came
        back with an "NG" message. Same thing for the patch sensor shutter. I looked it over without removing the
        assembly, the linkage seems to be in place. So I taped the patch shutter open and still got the code.
        I did see the patches on the end of the t-belt.
        They looked ok, about .5 inch square. The patch sensors looked clean so I cleaned them again.
        I had trouble with the laser glasses. Not sure if I cleaned them well enough. I ran the open shutter
        program and like I said it came back with NG.
        I have downloaded the tech bulletins, this should keep me busy for awhile. Hope this fixes the damn thing.
        It seemed to run so well for the last 8 months.
        I did put the old yellow drum in and it came up with the same error code except it was for the magenta drum.
        Like it going right down the line. I bet if I put the old magenta drum back in the machine would code out only
        indicate the cyan drum.

        firmware

        DC-Con 67.05
        panel .03
        ECO 43.34
        mn-cont 46.01

        There's more but I think this is the important stuff. Let me know if not. I will see this machine again tomorrow.
        I went through the Misc P print listing and nothing has changed in the Adjust Lv 1 and 2. Same with the options.

        Any more info or other tech letters on this would be helpful
        Thanks

        DR

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: error E020-1060 canon IRC 2220

          Dropbox - E020-1060 and 0091.pdf

          Dropbox - E020-1060--.pdf

          Dropbox - e020-1060.pdf

          e020 docs
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Desert Rat
            Service Manager

            Site Contributor
            1,000+ Posts
            • May 2008
            • 1089

            #6
            Re: error E020-1060 canon IRC 2220

            Teckat,
            Thank you for the PDF's. I'm sure they will come in handy. I did fix the problem by re-using the old chips and made a note in the log
            for the life counts. I was afraid I was going to be all day pulling out the laser assy.
            After I replaced the chips the programs for the shutters started working. Probably something to do with
            the error code.
            The copy quality is very good now and the customer will not use aftermarket toner in the future.
            And I even got paid the same day.

            Thanks again and have a nice weekend.

            DR

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: error E020-1060 canon IRC 2220

              Originally posted by Desert Rat
              Teckat,
              Thank you for the PDF's. I'm sure they will come in handy. I did fix the problem by re-using the old chips and made a note in the log
              for the life counts. I was afraid I was going to be all day pulling out the laser assy.
              After I replaced the chips the programs for the shutters started working. Probably something to do with
              the error code.
              The copy quality is very good now and the customer will not use aftermarket toner in the future.
              And I even got paid the same day.

              Thanks again and have a nice weekend.

              DR

              Welcome 👌
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8144

                #8
                Re: error E020-1060 canon IRC 2220

                Originally posted by Desert Rat
                Teckat,
                Thank you for the PDF's. I'm sure they will come in handy. I did fix the problem by re-using the old chips and made a note in the log
                for the life counts. I was afraid I was going to be all day pulling out the laser assy.
                After I replaced the chips the programs for the shutters started working. Probably something to do with
                the error code.
                The copy quality is very good now and the customer will not use aftermarket toner in the future.
                And I even got paid the same day.

                Thanks again and have a nice weekend.

                DR
                The trouble with using old chips on the drum dums is the drum life will be dramatically shortened. The machine changes the drum charge depending on the chip life!

                If you get any E020 xxxx errors after changing the drum, clean the laser glass if this doesn't help replace the ITB. A worn ITB does not create clear patches that the machine can read so throws this error.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                ​

                Comment

                • Desert Rat
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2008
                  • 1089

                  #9
                  Re: error E020-1060 canon IRC 2220

                  Hopefully it will last for a while. I did run the ITB cleaning program a couple of times.
                  I am still in the dark as to why using the old chips stopped the codes???
                  I did post the firmware in the machine, is it new enough?
                  I was thinking that the new drum chips were not compatible with the firmware?
                  I did save the new chips. Is there a way to reset the old ones or would that be a
                  a waste of time?
                  But I suppose the ITB will have to be changed at some point. It was at 82% of life used.
                  It seemed to look ok. I could see that it was not new but it did not look that bad.
                  Would cleaning it with alcohol do any good as far as getting the surface scum off? But there
                  are still some wear lines that match the lines on the yellow drum. Has anyone taken one apart and
                  cleaned the rollers with any good results?

                  DR

                  Yeah I over think things sometimes.

                  Comment

                  • Herrmann
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jan 2006
                    • 792

                    #10
                    Re: error E020-1060 canon IRC 2220

                    And dont forget to clean the Polygon Mirror as well! Had this several Times
                    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

                    Comment

                    • petermays
                      Technician

                      50+ Posts
                      • Mar 2017
                      • 91

                      #11
                      Re: error E020-1060 canon IRC 2220

                      Originally posted by Desert Rat
                      Teckat,
                      Thank you for the PDF's. I'm sure they will come in handy. I did fix the problem by re-using the old chips and made a note in the log
                      for the life counts. I was afraid I was going to be all day pulling out the laser assy.
                      After I replaced the chips the programs for the shutters started working. Probably something to do with
                      the error code.
                      The copy quality is very good now and the customer will not use aftermarket toner in the future.
                      And I even got paid the same day.

                      Thanks again and have a nice weekend.

                      DR

                      hi.you dont wanna do this..chips hold important info..
                      take out laser and clean..open it and clean all mirrors and polly mirror..you problem should be sorted.

                      reason..due so mirrors been dirty laser strength while doing init is out and mc cant do a proper init of drum..m and c laser has more mirrors to clean then bk and y.clean all

                      Comment

                      • Desert Rat
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • May 2008
                        • 1089

                        #12
                        Re: error E020-1060 canon IRC 2220


                        Thanks for all the in put. I will definitely clean all the mirrors should this code return.


                        Dr

                        Comment

                        • aAandy
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Apr 2012
                          • 370

                          #13
                          Re: error E020-1060 canon IRC 2220

                          those files are no longer there - any chance you could send them to me please?

                          thanks in advance

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: error E020-1060 canon IRC 2220

                            Originally posted by aAandy
                            those files are no longer there - any chance you could send them to me please?

                            thanks in advance

                            Dropbox - E020-1060 and 0091.pdf

                            Dropbox - E020-1060--.pdf

                            Dropbox - e020-1060.pdf

                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • guitar9199
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2016
                              • 1100

                              #15
                              Re: error E020-1060 canon IRC 2220

                              Originally posted by Desert Rat
                              OK, I'm having this problem after replacing the drums. And I have a couple of questions.
                              I cleaned inside the machine as much as I could. I tried to use the open laser shutter program and it came
                              back with an "NG" message. Same thing for the patch sensor shutter. I looked it over without removing the
                              assembly, the linkage seems to be in place. So I taped the patch shutter open and still got the code.
                              I did see the patches on the end of the t-belt.
                              They looked ok, about .5 inch square. The patch sensors looked clean so I cleaned them again.
                              I had trouble with the laser glasses. Not sure if I cleaned them well enough. I ran the open shutter
                              program and like I said it came back with NG.
                              I have downloaded the tech bulletins, this should keep me busy for awhile. Hope this fixes the damn thing.
                              It seemed to run so well for the last 8 months.
                              I did put the old yellow drum in and it came up with the same error code except it was for the magenta drum.
                              Like it going right down the line. I bet if I put the old magenta drum back in the machine would code out only
                              indicate the cyan drum.

                              firmware

                              DC-Con 67.05
                              panel .03
                              ECO 43.34
                              mn-cont 46.01

                              There's more but I think this is the important stuff. Let me know if not. I will see this machine again tomorrow.
                              I went through the Misc P print listing and nothing has changed in the Adjust Lv 1 and 2. Same with the options.

                              Any more info or other tech letters on this would be helpful
                              Thanks

                              DR
                              I was never a fan of using the "Open Shutter" feature to clean the laser unit. It's actually MUCH easier to remove the entire laser unit from the left side of the machine, and clean it that way.

                              You remove one cover, one fan duct, one spring and 3 cables and it slides right out. Obviously you need to be careful when putting it back in to not pinch or disconnect anything, but it's very easy to get to.

                              Comment

                              Working...