[Misc] Image Runner C3200 Copying/scanning bad

[tonloc]

I have a IR C3200 with a Fiery C-1. It prints fine from computer but when i scan or make copies, it just prints out a mostly green lines color paper. I changed cable because I noticed it was bad but that didn't correct it. See attached picture of what it prints...Bad copy.pdf

Please help

[canon33]

Re: Image Runner C3200 Copying/scanning bad

I'd probably start by reseating all the conns and sub boards on the main controlder. Also conns on reader controller. I'm betting in the end it will be one of the sub boards on the main that is causing this.

[wassem]

Re: Image Runner C3200 Copying/scanning bad

i think you need to change the reader controller PCB

[tonloc]

Re: Image Runner C3200 Copying/scanning bad

i think you need to change the reader controller PCB

The unit was moved by truck and tipped over. It was working fine before moving...

[canon33]

Re: Image Runner C3200 Copying/scanning bad

Geez!! Don't u think that might have been important to tell us in the initial post! Some people amaze me! Is the scanner assy moving?

[tonloc]

Re: Image Runner C3200 Copying/scanning bad

Geez!! Don't u think that might have been important to tell us in the initial post! Some people amaze me! Is the scanner assy moving?

Sorry, I forgot to mention that. No, It's not moving freely..

[teckat]

Re: Image Runner C3200 Copying/scanning bad

Sorry, I forgot to mention that. No, It's not moving freely..

----------
When copying off the glass, all of the images come out with digital lines.
The lines do not show up, when printing internal test prints and prints from the network.


On _Sub Main Controller
Check these connections on board.
**Also check the Reader Controller connections.
**Try reseating the Scanner Motor connections at the Interface PCB.


Do u or did u have insurance coverage with movers.

U need to check the Scanner Unit & all connections to Reader.
All Scanners need to be locked down or taped in place before any type of move.

[tonloc]

Re: Image Runner C3200 Copying/scanning bad

----------
When copying off the glass, all of the images come out with digital lines.
The lines do not show up, when printing internal test prints and prints from the network.


On _Sub Main Controller
Check these connections on board.
**Also check the Reader Controller connections.
**Try reseating the Scanner Motor connections at the Interface PCB.


Do u or did u have insurance coverage with movers.

U need to check the Scanner Unit & all connections to Reader.
All Scanners need to be locked down or taped in place before any type of move.

It prints fine from network. It prints digital lines from glass....

[teckat]

Re: Image Runner C3200 Copying/scanning bad

It prints fine from network. It prints digital lines from glass....

*****
Well, what have u done to check & or investigate the situation._?
Gave u some starting points.

Who moved this printer_?
They are responsible.
U coulc have damaged optics_😧

[tonloc]

Re: Image Runner C3200 Copying/scanning bad

*****
Well, what have u done to check & or investigate the situation._?
Gave u some starting points.

Who moved this printer_?
They are responsible.
U coulc have damaged optics_��

I'm going to check connections.... I'll update in a bit..