E000842-0002

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  • usmjake
    Technician
    • May 2015
    • 31

    [Error Code] E000842-0002

    i have an imagepress C1 with an error code E000842-0002. what is it and how do i fix it? thanks?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: E000842-0002

    Originally posted by usmjake
    i have an imagepress C1 with an error code E000842-0002. what is it and how do i fix it? thanks?


    E842-0002 is an error for the fixing belt engagement.

    Error in locking of fixing belt.
    The belt HP sensor does not go on within 5 sec after the start of a HP search.


    Remove & inspect the fixing unit / especially the rear fixing unit locking pin ( keeps unit in position )

    Check the detached/attached motor of the fixing belt.
    Check the HP sensor of the fixing belt.
    Check the attached sensor of the fixing belt.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • usmjake
      Technician
      • May 2015
      • 31

      #3
      Re: E000842-0002

      thanks for that teckat. any chance you have pictures or schematics to look at so i know exactly what im looking for?

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: E000842-0002

        Originally posted by usmjake
        thanks for that teckat. any chance you have pictures or schematics to look at so i know exactly what im looking for?

        see attach
        Attached Files
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • usmjake
          Technician
          • May 2015
          • 31

          #5
          Re: E000842-0002

          Originally posted by teckat

          see attach


          thanks for that

          Comment

          • khattab.al.masry
            Trusted Tech
            • Jan 2014
            • 212

            #6
            Re: E000842-0002

            Originally posted by usmjake
            thanks for that teckat. any chance you have pictures or schematics to look at so i know exactly what im looking for?
            We have found broken teeth for the following gear as in attachment photo
            Part no. Fu6-0613-000
            Gear, 14T/36TIMG-20190822-WA0014.jpg

            Sent from my SM-J700H using Tapatalk

            Comment

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