DR-9080c pink background

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  • bris
    • Sep 2024
    #1

    DR-9080c pink background

    Hi!

    I would be grateful if anyone could help me

    When scanning in color, background of image comes up pink or purple although original page's background is white. How do I resolve this issue?

    Thanks.
    Tags: None
    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22596
      #2
      Re: DR-9080c pink background

      What have you done so far? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • teckat
          Field Supervisor
          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092
          #3
          Re: DR-9080c pink background

          Originally posted by bris
          Hi!

          I would be grateful if anyone could help me

          When scanning in color, background of image comes up pink or purple although original page's background is white. How do I resolve this issue?

          Thanks.


          Canon
          DR 9080C
          Title : Pink Background on Scanned Images_

          Scanning originals produces output with a pink background on both the front and back sides.
          😨
          This symptom can occur when scanning in color or black & white mode.

          Solution :
          This problem may be resolved by flashing the firmware.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • bris
              #4
              Re: DR-9080c pink background

              Thank you for advise. After updating firmware and increasing contrast the problem has been resolved

                Comment

                • teckat
                  Field Supervisor
                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16092
                  #5
                  Re: DR-9080c pink background

                  Originally posted by bris
                  Thank you for advise. After updating firmware and increasing contrast the problem has been resolved



                  Welcome
                  🍻 👀
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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