Hi guys,
We've got this printer in one of our customers.
The printer was working well until the compatible toner got empty. Then I replaced the compatible toner with a new one (a compatible one, but different brand) and now the printer does not work. The leds appear as following:
Black led: light on
White led: light off
I've checked to close the toner lock and to close the front cover. But it appears to continue showing the same leds.
How can I solve this issue?
Kind Regards
We've got this printer in one of our customers.
The printer was working well until the compatible toner got empty. Then I replaced the compatible toner with a new one (a compatible one, but different brand) and now the printer does not work. The leds appear as following:
Black led: light on
White led: light off
I've checked to close the toner lock and to close the front cover. But it appears to continue showing the same leds.
How can I solve this issue?
Kind Regards