bizhub 350 wont stop copying

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  • DOE
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 258

    #1

    bizhub 350 wont stop copying

    bizhub 350 that when customer puts in 50 but only wants 5 tries to stop job but it will not stop. if you push reset or clear it sets copy back to 1 but continues to copy. push stop the job comes up in window but doesnt allow you to choose it so it continues to complete job. what could be the issue that it doesnt stop the copy process. thanks
  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Re: bizhub 350 wont stop copying

    In some MFPs pushing the reset button twice fast will bring up the screen to delete the job. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1977

      #3
      Re: bizhub 350 wont stop copying

      If customer is on contract I don't see the problem

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23008

        #4
        Re: bizhub 350 wont stop copying

        Is the Start key stuck down, damaged, or pounded to death? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • DOE
          Trusted Tech

          250+ Posts
          • Mar 2010
          • 258

          #5
          Re: bizhub 350 wont stop copying

          Originally posted by blackcat4866
          Is the Start key stuck down, damaged, or pounded to death? =^..^=
          button looks and acts fine. not stuck

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23008

            #6
            Re: bizhub 350 wont stop copying

            Originally posted by DOE
            button looks and acts fine. not stuck
            Does your ohmmeter agree? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

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