C552DS - G4 Compression?

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  • jcovington
    • Jan 2025
    #1

    C552DS - G4 Compression?

    Good morning everyone,

    I've got a C552DS which my firm wants to use to scan. The program we are scanning to requires G4 Compression and TIFF scanning. I've poured over the user manual and can't find anywhere to change this setting (either in the web interface or in the printer GUI). I was warned by the software company that this would be a tough setting to find. They were right! I can set compression to "High," but I suspect this isn't what I need to do (especially because it doesn't work).

    Do we need to get a new copier or am I (hopefully) just missing something?

    Thanks!

    Josh
    Tags: compression, scanning
    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009
      #2
      Re: C552DS - G4 Compression?

      Try setting the scan default format to TIFF and B&W, not grey scale, and drop the resolution down to 200 dpi..Had this issue before and this was the format the program needed. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

        Comment

        • jcovington
          #3
          Re: C552DS - G4 Compression?

          Originally posted by emujo
          Try setting the scan default format to TIFF and B&W, not grey scale, and drop the resolution down to 200 dpi..Had this issue before and this was the format the program needed. Emujo
          Thank you emujo! I will test this out and let you know if it works!

            Comment

            • emujo
              Field Supervisor

              2,500+ Posts
              • Jun 2009
              • 3009
              #4
              Re: C552DS - G4 Compression?

              You want to be in the scan screen (mode), find your file type settings, choose TIFF, B&W, and set the DPI. If this works you have 2 choices...Either default the file type to TIFF (every scan will be a TIFF unless the operator selects a different type), or you can set this up as a program button..users would select the program button then send their scans. Emujo
              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                Comment

                • Synaux
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Mar 2012
                  • 1224
                  #5
                  Re: C552DS - G4 Compression?

                  If what emujo suggests does not work out, you might be forced to do some post-scanning PDF tweaking--get your firm to get you Acrobat Pro.

                    Comment

                    • B0265
                      Senior Tech

                      500+ Posts
                      • Jan 2007
                      • 718
                      #6
                      Re: C552DS - G4 Compression?

                      G4 (MMR) is the default compression for B&W TIFF in this model. I think you can select MMR or MH compression.

                        Comment

                        • jcovington
                          #7
                          Re: C552DS - G4 Compression?

                          Originally posted by emujo
                          Try setting the scan default format to TIFF and B&W, not grey scale, and drop the resolution down to 200 dpi..Had this issue before and this was the format the program needed. Emujo
                          Thank you! The users finally got to test this out and that solved the problem! You are awesome.

                            Comment

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