IC-303 Fatal Assertion Failed - Fiery Server Will not start

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  • weskez
    • Aug 2025

    #1

    IC-303 Fatal Assertion Failed - Fiery Server Will not start

    Help!!! My machine is dead in the water.... Attached below are my screen shots of the error I'm getting, I have tried cleanup.bat in the spool directory hoping that this would remove a possible troublesome job that way in the queue, but have had no luck. Rebooted multiple times and still just these same errors. I'm using a KM-c6500. Only things I've found seem to say reinstall the server software, trying to avoid that because I don't have a copy of the server SW on cd anywhere. Any help would be appreciated and if that is my only option does anyone have a link to where i can download the SW? Thanks in advance for your help.
    error2.JPGerror1.JPG
  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 621

    #2
    Re: IC-303 Fatal Assertion Failed - Fiery Server Will not start

    Try to install patch 1-1DG056 (should be available through EFI Update or WebUpdate), but I think there will be a problem to get rid of this problem without CDs.

    However when other ways fail, you can try to find a folder "cd2" on your controller (disk D: of the controller I think), there will be a Fiery folder with setup.exe inside - this is complete installer for Fiery service.
    Try to run this as a last hope - it will reinstall Fiery service - sometimes this helps a lot, but sometimes you get unexpected results and everything ends with full reinstallation.

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