Original toner Vs compatible , advice needed

[Leebs14]

Re: Original toner Vs compatible , advice needed

The advice and replies you will receive will come from 2 different parties.

1) copier engineers who would use genuine everything all of the time regardless of the cost as it makes their life a little easier and they get paid at the end of the month regardless.

2) people who own and repair machines themselves, like me, ideally I would use genuine every time but as mentioned in an earlier post, the cost of genuine toner can be prohibitive when cost per prints are being forced lower.

Ask your non genuine supplier for the sales numbers of the products you are interested in and ask dealers you know if they use them.


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[allan]

Re: Original toner Vs compatible , advice needed

I think we have all seen what the bad stuff can do.
K toner + B601 = got fetch vacuum cleaned and developer.

[paulrid]

Re: Original toner Vs compatible , advice needed

I only use non oem toner in our Konica machines c252/c253/c452/c280/c284 range of machines. We are a small Indy just myself and my business partner and I don't see any real problems with the toner. We run all machines over life and get what you would expect from yields. Off course I can't compete to oem but we don't seem to change parts early apart from the odd failure.
paul.

[nottoosharp]

Re: Original toner Vs compatible , advice needed

Has anyone else had problems with non-OEM toners throwing up toner abnormality codes the summer? For the winter it was fine by last two weeks I've had abnormalities ten times


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[dan7777]

Re: Original toner Vs compatible , advice needed

hello everybody

my company started purchasing compatible due its low price and some problems with old dealer ,

anyway i know from posts i read from time to time that non Oem toner will cause problems in the machine in long term ,

and i will the one that will be stuck with it then ,

so i need some advice or any horror stories about the compatible toner for me to convince them to switch back to original one .

thank you very much ,

I worked for a Ricoh dealer as a service manager. Owner switched to non oem toner with manufacturer promising to fix any issues. We had a lot of service calls. In the old days Quill toner just dumped out of the developer. At the Ricoh dealer we had a ton of service calls relating to the developers. Owner bragged he was saving $25k a month. But customers were pissed and the techs suffered their wrath. I ended up quitting, two techs quit after I did. Another tech said he called Ricoh for poor copy quality and Ricoh troubleshooter came out. Saw non-oem toner, got camera out took a picture and said see you later. I had a machine this year with toner in a canon box in a canon bottle that a lady bought off the internet. Would not fuse (black) in a 7260. Vacuumed all toner out put in our bottle and perfect copies. In 30 years I never have seen good results with non oem toner. Otherwise everyone would order it. It is a lot cheaper. Your job is going to be a lot harder. First thing I asked the new place I am working at. Don't want to go down that road again!

[austonrush]

Re: Original toner Vs compatible , advice needed

Your question is an extremely broad one as there is no correct answer in my opinion! In my experience it really depends on which brand of copier you service, as well as the actual printing process in the device. ie does it use developer and long life drums, if so use OEM toner. It also depends on the quality of the after market product you may be sourcing.

I only use OEM in all our Sharp copiers, no exceptions. I am not a big fan of Katun product in Sharp Copiers, way to many issues with overall quality and life expectancy. This is not the case for every copier brand. Katun products seems to work fine in most Canon mono copiers from my experience.

Now saying that when it comes to smaller A4 HP/ Lexmark type copiers & workgroup printers we almost exclusively use high quality re manufactured toners, in both mono and colour models. I'm not talking about cheap $10-$15 compatible toners coming out of china. I mean high end re manufactured products that are more on the pricey side, however, they work and are still way cheaper than OEM.

Hope that helps!