FUN WITH NUETRAL/GROUND!!!

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  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    #1

    FUN WITH NUETRAL/GROUND!!!

    Hey Gang!! Does anybody use any kind of a surge protection device that knocks down the neutral to ground? We have always had good luck with ESP Z models, but they have quit making them. We are looking for a replacement! Would like to hear some thoughts!
    Thanks
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5824

    #2
    Re: FUN WITH NUETRAL/GROUND!!!

    honestly anything over half a volt i tell the customer to call an electrician.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Albonline
      Service Manager

      1,000+ Posts
      • Sep 2008
      • 1150

      #3
      Re: FUN WITH NUETRAL/GROUND!!!

      Originally posted by mo0651
      Hey Gang!! Does anybody use any kind of a surge protection device that knocks down the neutral to ground? We have always had good luck with ESP Z models, but they have quit making them. We are looking for a replacement! Would like to hear some thoughts!
      Thanks

      We use nextgen,work good under most circumstances.

      Comment

      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3944

        #4
        Re: FUN WITH NUETRAL/GROUND!!!

        It is a customer responsibilty to provide proper power.

        Yes, we sell some power protection, but we can't be expected to be the do-all, end-all, be-all solution.

        I know we all have power nightmares to share, so here's my worst one:

        A Canon NP 350 in a factory office kept blowing a motor controller board.

        After the 3rd one in about 3 months, it finally dawned on me *DUH* to check the wall voltage.

        About 120 volts between hot and neutral, but 384 volts (no typo) from neutral to ground.

        It was a wonder nobody got shocked (or worse). Even more unbelievable the machine actually worked.
        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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