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What model? What error? Is there some other way that I could know this? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
If the person you got your info from is correct and all your machine needs is a reset, there are 3 different ranks of machine reset Rank A,B and C. The rank depends on what reset you should do. To be honest though i don't see it being a simple case of doing a simple reset.
We have only started to do the Konicas from C280 onwards so missed these
Easiest way to check if the fuser is registering as an old unit is by pressing utility and then consumable life. If it is empty then follow the below instructions.
If they are like the C280s models it should just be a case of entering the service mode, select counter, select life, press new release then open the front door and highlight fuser then click the print key whilst the door is open. Once youve done that close the door and exit service mode.
Once you get that message you cant fit used units you need to fit a new fuser unit as they have a quick blow fuse.
You can however cut off the fuse & replace it with a glass 80mA rated or lower, simply solder it in.
Let us eat, drink, and be merry, because tomorrow we may die!
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