C360 Developer errors

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  • cg800
    Junior Member

    Site Contributor
    • Dec 2009
    • 3
    #1

    [Error Code] C360 Developer errors

    The end of life counters are indicate no usage(blocks empty) and have no end dates, the machine is coding out. All three colors
    C2225
    C2554
    C2556


    Changed developer units, still now giving me a code C2411, C2412, C2413 staus of the new unit is not cleared. All three colors


    Any ideas, thanks in advance
    Tags: c2411, code, colors, developer, end
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929
      #2
      Re: C360 Developer errors

      Are they the correct developing units? Did you do a counter clear and color calibration? Do you have a manual? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • cg800
          Junior Member

          Site Contributor
          • Dec 2009
          • 3
          #3
          Re: C360 Developer errors

          The Chip clears the counter, the new chip thats on the new dv unit.

          The only counters you can clear are the fuser and transfer belt

          are you talking about initialization/stabilization procedure, we are way past that


          The problem is the consumable counters and end dates are not resetting

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5735
              #4
              Re: C360 Developer errors

              IIRC the older machine's consumable counter "gas gauge" worked backwards, empty was new and full gauge was end of life.
              if there is life on the fuser, reset that counter and check the gauge to confirm.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • ussbarton599
                  Junior Member
                  • Jan 2018
                  • 4
                  #5
                  Re: C360 Developer errors

                  Did you use new developer units . That should reset counters.
                  Tom

                    Comment

                    • joelea
                      Technician

                      50+ Posts
                      • Feb 2012
                      • 64
                      #6
                      Re: C360 Developer errors

                      Originally posted by cg800
                      The Chip clears the counter, the new chip thats on the new dv unit.

                      The only counters you can clear are the fuser and transfer belt

                      are you talking about initialization/stabilization procedure, we are way past that


                      The problem is the consumable counters and end dates are not resetting
                      on c360 if its empty then its a new unit, the bars count up. if its been set to no stop on the consumables in service mode it might have stopped the consumable life counter working properly and providing end dates, i've noticed that on a few of these machines.

                        Comment

                        • joelea
                          Technician

                          50+ Posts
                          • Feb 2012
                          • 64
                          #7
                          Re: C360 Developer errors

                          Originally posted by cg800
                          The Chip clears the counter, the new chip thats on the new dv unit.

                          The only counters you can clear are the fuser and transfer belt

                          are you talking about initialization/stabilization procedure, we are way past that


                          The problem is the consumable counters and end dates are not resetting
                          are you using chip reset boards and third party dev units or genuine brand new dev units?

                            Comment

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