Bizhub c224e can not access web browser

[leprosydog777]

Re: Bizhub c224e can not access web browser

Thank you for your suggestions unfortunatley non are successful my machine still can not access web browser im thinking is there special firmware for this solution

[Synthohol]

Re: Bizhub c224e can not access web browser

back up the address book and do a system data clear.
you may have to turn the HDD back on in service mode and load the movie data but if that does not fix it you need a new MFP board.
/.02

[rrrohan]

Re: Bizhub c224e can not access web browser

id reload firmware = yes

can yiu print = yes
can you ping
are you using IP or hostname
you certain another device doesnt have identical IP. = you ruled this out using crossover
does data administrator work
have you tried http://IP/ and https://IP/

[leprosydog777]

Re: Bizhub c224e can not access web browser

back up the address book and do a system data clear.
you may have to turn the HDD back on in service mode and load the movie data but if that does not fix it you need a new MFP board.
/.02

Hello yes i turn off hdd and also ran a all system clear still no good

[leprosydog777]

Re: Bizhub c224e can not access web browser

id reload firmware = yes

can yiu print = yes
can you ping
are you using IP or hostname
you certain another device doesnt have identical IP. = you ruled this out using crossover
does data administrator work
have you tried http://IP/ and https://IP/

yes it can print and scan to email i changed ip even static no good and yes i connect laptop crossover all browsers have the path on web bar but wont pull up the index just a white screen

[allan]

Re: Bizhub c224e can not access web browser

Did you check that the HTTP server is switched on??

[habik]

Re: Bizhub c224e can not access web browser

What firmware are you having on machine at the moment and what were you loading on?

Is the PSWC set to ON? (Admin>Network>PSWC)



Is or WAS the machine set by any chance to Management Function Choice other than Default? i.e. Vendor mode / Key counter etc..

If it was, some features may work prints/scan despite being disabled in Service Mode as it keeps the previous settings as default. Have a look at the Billing section under Enhanced security in Service Mode.

Whats the HEX reading on SSW63? (Service>System 2>Software Switch Setting)

[leprosydog777]

Re: Bizhub c224e can not access web browser

Hello thank you for all of your suggestions i found out it was the memory card i swapped with another machine test and now i have browser so thank you again

[copier tech]

Re: Bizhub c224e can not access web browser

Hello thank you for all of your suggestions i found out it was the memory card i swapped with another machine test and now i have browser so thank you again

[Synthohol]

Re: Bizhub c224e can not access web browser

UK-211 or the like. the 2 gig ram that enables browser and other functions.

[leprosydog777]

Re: Bizhub c224e can not access web browser

UK-211 or the like. the 2 gig ram that enables browser and other functions.

yes the 2 gig ram card when replaced now i have web browser

[Synthohol]

Re: Bizhub c224e can not access web browser

LOL, ya know we could have solved this on the first page if you specified using the "web browser" feature on the copier.
we all took it as you cannot log on to the copiers web page from a computer.
just for future clarification

[copier tech]

Re: Bizhub c224e can not access web browser

LOL, ya know we could have solved this on the first page if you specified using the "web browser" feature on the copier.
we all took it as you cannot log on to the copiers web page from a computer.
just for future clarification

Exactly! That is a rare option out of 1000+ Bizhubs none of my customers have it!
Its included on the 8 series now!

[leprosydog777]

Re: Bizhub c224e can not access web browser

LOL, ya know we could have solved this on the first page if you specified using the "web browser" feature on the copier.
we all took it as you cannot log on to the copiers web page from a computer.
just for future clarification

I did clarify read my first post i could not log in web browser using computer thru network and posts after saying a crossover

[Synthohol]

Re: Bizhub c224e can not access web browser

right but the UK-211 ram should not stop you from opening the copiers webpage.
glad you got it sorted though