Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

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  • parsmehregan
    Technician

    50+ Posts
    • Jun 2012
    • 97

    Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

    Hi,
    Bizhub C452 after fusing repair doesn't print even Demo or configuration page. After sending print command from Network PC, Data light just blinking and after that it's not possible to cancel or check Job details for deleting.In fact there is any job in Job history. it has to be switched off and on again for checking utility or other menu. checking other post in this regard, following jobs are done:

    1-check from panel that user authentication/account track is off.
    2-The same from driver properties,configuration tab and both user/account authentication is off.
    3-Initialize from service mode and clear all data(not errors).
    4-there is no ip conflict and drivers are reinstalled.
    5-Network setting reset
    and there is no error code!
    I just tried to format the HDD but from Admin panel->Security the HDD setting is missed out!

    I know this occurred for many Techs but I didn't find any clear reason & solution.
    Any idea and recommendation would be great.
  • parsmehregan
    Technician

    50+ Posts
    • Jun 2012
    • 97

    #2
    Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

    Because of the word "Print" in title ,its been shown in printable view! which I had to correct it in new post.

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445

      #3
      Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

      Fuser repair? What did you fix? What you do you mean not do system error reset[Point 3]? Why not?
      Whatever

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

        Check that in Service 2 mode HDD is NOT disabled(unset).
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • parsmehregan
          Technician

          50+ Posts
          • Jun 2012
          • 97

          #5
          Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

          " qbert69 Re: Bizhub C452 doesn't print after Fusing repair,data light blinking,no Demo print
          Perhaps the hard disk drive needs replacing??? What is the file format you're trying to print???... .pdf?... .txt??? The machine spools & processes the print job to/on the HDD, so if the HDD is failing, that would affect the printing function. Can you get on Pagescope web monitor???[emoji848] "


          I agree with you on replacing HDD,but it doesn't print test page from driver menu,even Demo page in Panel user setting!
          after hanging and turn the MFP off & on,yeah it's possible to get on Page scope web monitor. but as soon as first print command sent, data light begins to blink and panel locks.

          Comment

          • parsmehregan
            Technician

            50+ Posts
            • Jun 2012
            • 97

            #6
            Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

            Originally posted by allan
            Fuser repair? What did you fix? What you do you mean not do system error reset[Point 3]? Why not?
            I mean detaching from machine and check it.
            because there were no error code, didn't reset error in initialization. is that necessary to do it (initialize error)?

            Comment

            • parsmehregan
              Technician

              50+ Posts
              • Jun 2012
              • 97

              #7
              Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

              Originally posted by tsbservice
              Check that in Service 2 mode HDD is NOT disabled(unset).
              checked that before,HDD is installed.

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                Why did you remove the fuser from the machine?
                Was that the only thing you did?
                So it was a perfectly working machine before you touched it?
                Yes you can use error reset but not after midnight otherwise...
                Whatever

                Comment

                • parsmehregan
                  Technician

                  50+ Posts
                  • Jun 2012
                  • 97

                  #9
                  Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                  Originally posted by allan
                  Why did you remove the fuser from the machine?
                  Was that the only thing you did?
                  So it was a perfectly working machine before you touched it?
                  Yes you can use error reset but not after midnight otherwise...
                  there was a problem with fuser which need to be fixed.
                  except that, machine was working fine.

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4213

                    #10
                    Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                    Still not saying what you did to fuser. What was the original symptom? Why does it feel like it is necessary to drag stuff out of posters. If you come here for help lay it all out there and you can get really good help here. The more info provided the better the answer, other than that you will get a lot of guess's.

                    Now for your problem,

                    If you can't see the HDD than it is probably bad. This would be why you can't print demo & config pages. I would disconnect hdd and let it code out when powering on, then reinstall with new HDD and format.

                    Did you ping the machine to confirm network connection?

                    Are all jobs cleared out of que?

                    Make sure print controller mode is set to "0" in service mode

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22698

                      #11
                      Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                      Can you print internal pages? If yes, can you print via crossover from your laptop, off the customers network. You can't know how many times I've gone out and found a dupe (duplicate IP address) that the local IT insisted did not exist. In one case I had the offending cellphone shut off to demonstrate the dupe. Local IT does not much like looking like an idiot on a very simple dupe. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • parsmehregan
                        Technician

                        50+ Posts
                        • Jun 2012
                        • 97

                        #12
                        Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                        @copyman @blackcat4866

                        As mentioned before local network has no problem, even I changed MFP's IP address for sure.It could be pinged from both sides. probably HDD should be the issue which i have to test it. print command receives by machine but not showing in job list or que. when trying to print such as Demo or configuration page, nothing happen and panel hangs until power it off & on from main switch!

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                          1. Try reconnecting HDD
                          2.Go in Service mode-State confirmation-HDD R/W check to check HDD
                          3.Next you can try do logical format of HDD, you will need Movie data(animation).
                          4.If nothing helps yo may need new HDD

                          Good luck
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                            Or just disable the HDD. Don't need that for light printing.
                            Whatever

                            Comment

                            • mjunkaged
                              Trusted Tech

                              250+ Posts
                              • Feb 2009
                              • 377

                              #15
                              Re: Bizhub C452 doesn't p-rint after Fusing repair,data light blinking,no Demo p-rint

                              Try to print a settings list from service mode!! If machine hangs, it's a firmware or OACB problem. Stop focusing on printing or HDD and focus on the machine ONLY. Can it print a settings list page? Can it make a freakin' copy????

                              Does it make any noise at all, like motors when you try to invoke a print operation??

                              Comment

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