konica 224 dots

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  • lucycopy
    Technician
    • Jan 2019
    • 22
    #1

    konica 224 dots

    good morning
    I have a konica c224e that both in print and in copy does the following defect.
    I replaced belt, drum, developer, fuser, transfert roller but I didn't solve the problem

    what can it be?SKMBT_C28019032213411.pdf
    Tags: developer, fuser, konica, roller, transfert
    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445
      #2
      Re: konica 224 dots

      Try the laser from another machine.
      Whatever

        Comment

        • lucycopy
          Technician
          • Jan 2019
          • 22
          #3
          Re: konica 224 dots

          Originally posted by allan
          Try the laser from another machine.
          but it does bw and colored
          however I try

            Comment

            • srvctec
              Former KM Senior Tech

              500+ Posts
              • Oct 2009
              • 827
              #4
              Re: konica 224 dots

              Originally posted by lucycopy
              but it does bw and colored
              however I try
              Are you a tech? If not, take the suggestion from the tech who already answered your question (allan) with a possible solution. If it works, your problem is solved. I never understand people coming here for free advice and then refuting that advice.

              Before trying a laser from another machine, I'd first re-secure the memory if it's installed, then re-secure all plugs to all main boards on the machine.
              Last edited by srvctec; 03-22-2019, 10:47 PM.
              Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1971
                  #5
                  Re: konica 224 dots

                  the fact line are diagnal atleast means you can rule out ITBU, ITRU, DR and DV.

                  Does seem like laser is most likely.

                  I havent got the manual open atm but it might even have a suggestion in the image defects section

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22702
                      #6
                      Re: konica 224 dots

                      If I did that correctly in Adobe Reader the interval is 108.20mm or 34.44mm diameter roller.

                      My guess is that might be the diameter of the facing roller inside the primary transfer belt. If I'm correct you should see perforations or texture in the transfer belt. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • rrrohan
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2011
                          • 1971
                          #7
                          Re: konica 224 dots

                          so they are not diagonal?

                          was this portrait or landscape orientation in tray?

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22702
                              #8
                              Re: konica 224 dots

                              It's A4 ... my guess is SEF based on the color and pattern of dots. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • JR2ALTA
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Feb 2010
                                  • 2017
                                  #9
                                  Re: konica 224 dots

                                  Originally posted by blackcat4866
                                  If I did that correctly in Adobe Reader the interval is 108.20mm or 34.44mm diameter roller.

                                  My guess is that might be the diameter of the facing roller inside the primary transfer belt. If I'm correct you should see perforations or texture in the transfer belt.
                                  =^..^=
                                  "I replaced belt, drum, developer, fuser, transfert roller but I didn't solve the problem"

                                    Comment

                                    • blackcat4866
                                      Master Of The Obvious

                                      Site Contributor
                                      10,000+ Posts
                                      • Jul 2007
                                      • 22702
                                      #10
                                      Re: konica 224 dots

                                      Do you have an opinion?

                                      You must know by now that I'm a skeptic. I believe about 10% of what I read. =^..^=
                                      If you'd like a serious answer to your request:
                                      1) demonstrate that you've read the manual
                                      2) demonstrate that you made some attempt to fix it.
                                      3) if you're going to ask about jams include the jam code.
                                      4) if you're going to ask about an error code include the error code.
                                      5) You are the person onsite. Only you can make observations.

                                      blackcat: Master Of The Obvious =^..^=

                                        Comment

                                        • allan
                                          RTFM!!

                                          5,000+ Posts
                                          • Apr 2010
                                          • 5445
                                          #11
                                          Re: konica 224 dots

                                          Originally posted by blackcat4866
                                          Do you have an opinion?

                                          You must know by now that I'm a skeptic. I believe about 10% of what I read. =^..^=
                                          True.

                                          Fixed these spots before, for the life of me can't remember what i did.
                                          Whatever

                                            Comment

                                            • JR2ALTA
                                              Service Manager

                                              Site Contributor
                                              1,000+ Posts
                                              • Feb 2010
                                              • 2017
                                              #12
                                              Re: konica 224 dots

                                              Originally posted by blackcat4866
                                              Do you have an opinion?

                                              You must know by now that I'm a skeptic. I believe about 10% of what I read. =^..^=
                                              I just find it odd that those who insist on knowing what's been tried then disregard that very information.

                                                Comment

                                                • lucycopy
                                                  Technician
                                                  • Jan 2019
                                                  • 22
                                                  #13
                                                  Re: konica 224 dots

                                                  I'm a technician
                                                  even the laser change didn't work.

                                                    Comment

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