Bizhub C558 Account track, maximum allowance

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  • wesdog
    Technician
    • Oct 2010
    • 10

    Bizhub C558 Account track, maximum allowance

  • ayeright
    Technician

    Site Contributor
    50+ Posts
    • Feb 2011
    • 74

    #2
    Re: Bizhub C558 Account track, maximum allowance

    There's an option in the setup to stop printing when job limit is reached, not sure if that would hold or delete further jobs/printing? I think the default is delete but don't have a machine to hand to confirm this.

    Could you default the print queue to 'Secure print'? That way the user would be in front of the copier when the limit is reached and the jobs would be held in the queue? You can put a shortcut to Secure Print on the Home screen to make access quicker.

    Comment

    • wesdog
      Technician
      • Oct 2010
      • 10

      #3
      Re: Bizhub C558 Account track, maximum allowance

      Originally posted by ayeright
      There's an option in the setup to stop printing when job limit is reached, not sure if that would hold or delete further jobs/printing? I think the default is delete but don't have a machine to hand to confirm this.

      Could you default the print queue to 'Secure print'? That way the user would be in front of the copier when the limit is reached and the jobs would be held in the queue? You can put a shortcut to Secure Print on the Home screen to make access quicker.
      Forgot to say they also have the lk114 serverless pull printing licence kit so they retrieve their jobs from that shortcut.
      do you know where the option is for stop printing when job limit is reached?

      Comment

      • srvctec
        Former KM Senior Tech

        500+ Posts
        • Oct 2009
        • 827

        #4
        Re: Bizhub C558 Account track, maximum allowance

        Originally posted by wesdog
        Forgot to say they also have the lk114 serverless pull printing licence kit so they retrieve their jobs from that shortcut.
        do you know where the option is for stop printing when job limit is reached?
        Might try looking in here:

        User's Guide
        Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • wesdog
          Technician
          • Oct 2010
          • 10

          #5
          Re: Bizhub C558 Account track, maximum allowance

          Originally posted by srvctec
          Might try looking in here:

          User's Guide

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7623

            #6
            Re: Bizhub C558 Account track, maximum allowance

            Descriptions of Functions / Utility Keys
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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            • srvctec
              Former KM Senior Tech

              500+ Posts
              • Oct 2009
              • 827

              #7
              Re: Bizhub C558 Account track, maximum allowance

              You can't log into the machine as administrator while a job is in the printer's queue anyway, so it wouldn't matter if there was a way to prevent deleting the job after maximum allowance has been met.
              Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

              Comment

              • B0265
                Senior Tech

                500+ Posts
                • Jan 2007
                • 718

                #8
                Re: Bizhub C558 Account track, maximum allowance

                Originally posted by wesdog
                Forgot to say they also have the lk114 serverless pull printing licence kit so they retrieve their jobs from that shortcut.
                do you know where the option is for stop printing when job limit is reached?
                Never tried combination this so I'm curious about a couple of things.
                Do you use account track as the authentication metod?
                Are the jobs visible in the LK-114 job list even after the limit is reached?

                Comment

                • wesdog
                  Technician
                  • Oct 2010
                  • 10

                  #9
                  Re: Bizhub C558 Account track, maximum allowance

                  Originally posted by B0265
                  Never tried combination this so I'm curious about a couple of things.
                  Do you use account track as the authentication metod?
                  Are the jobs visible in the LK-114 job list even after the limit is reached?
                  Hi
                  User Authentication on MFP is the Auth Method with y soft card readers and cards
                  Yes the jobs were in the list still but you could not print them.
                  We have sorted the issue now with changing WHEN # OF JOBS REACH MAXIMUM Setting to Stop Job rather than Skip or delete.
                  Customer can now log in through web browser and either reset the limit or increase the user's allowance.
                  Thanks for all your help guys.

                  Comment

                  • wesdog
                    Technician
                    • Oct 2010
                    • 10

                    #10
                    Re: Bizhub C558 Account track, maximum allowance

                    Originally posted by srvctec
                    You can't log into the machine as administrator while a job is in the printer's queue anyway, so it wouldn't matter if there was a way to prevent deleting the job after maximum allowance has been met.
                    You can on the new range of bizhubs, but not the earlier range.

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