Konica c284 toner problem

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  • lucycopy
    Technician
    • Jan 2019
    • 22

    Konica c284 toner problem

    good morning,
    I have a problem with a konica c284 I changed the toner BK and the copier remains to do the upload until you tell me that the toner is used up.
    I tried to change DV but the same thing.
    what may it have ever happened to you?
  • E-ring
    Technician
    • Apr 2019
    • 10

    #2
    Re: Konica c284 toner problem

    Hi,
    there is a turning mechanism on the bottle, it is driven by the hopper unit on the inside/backside. Check if the bottle is being turned by the hopper unit by making a mark on the bottle wheel that turns.

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    • lucycopy
      Technician
      • Jan 2019
      • 22

      #3
      Re: Konica c284 toner problem

      Originally posted by E-ring
      Hi,
      there is a turning mechanism on the bottle, it is driven by the hopper unit on the inside/backside. Check if the bottle is being turned by the hopper unit by making a mark on the bottle wheel that turns.

      everything runs perfectly
      the tcr sensor gives me 0

      Comment

      • E-ring
        Technician
        • Apr 2019
        • 10

        #4
        Re: Konica c284 toner problem

        There is one gear in the subhopper unit that drives loose, so toner is not transported.

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        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: Konica c284 toner problem

          Happens when the grid arch to the drum. It will empty the entire bottle into the tank with utter disregard for the TCR value and with no error code!. Replace with a original dev tank and drum unit at the same time.
          Don't ask me why that is but had this a couple of times and only on black.
          Could also be be the relay board infront.

          Sure you don't get an error code?
          Whatever

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4213

            #6
            Re: Konica c284 toner problem

            This happens a lot with aftermarket toners & developer.

            Comment

            • lucycopy
              Technician
              • Jan 2019
              • 22

              #7
              Re: Konica c284 toner problem

              Originally posted by allan
              Happens when the grid arch to the drum. It will empty the entire bottle into the tank with utter disregard for the TCR value and with no error code!. Replace with a original dev tank and drum unit at the same time.
              Don't ask me why that is but had this a couple of times and only on black.
              Could also be be the relay board infront.

              Sure you don't get an error code?
              thank you so much doing so it is broken down

              good allan
              Last edited by lucycopy; 04-18-2019, 03:30 PM.

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: Konica c284 toner problem

                Life on these machines are a lot better with original toner.
                Whatever

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5445

                  #9
                  Re: Konica c284 toner problem

                  Originally posted by lucycopy
                  thank you so much doing so it is broken down

                  good allan
                  On startup you will get TCR at 0% if you get 0% and the colors have a value you could have a different problem.
                  Whatever

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22699

                    #10
                    Re: Konica c284 toner problem

                    It is not uncommon to have these white bushings/seals on the hopper pack with toner and stall the toner drive. If you remove the engine cove and watch the bottle drive you can see the affected color chatter and vibrate but not rotate. It's better to remove the hopper. Remove the front bushing and vacuum out the first hopper and clean the impacted toner from the bushing. Remember there is a rubber seal in there, don't damage it. Re-assemble first hopper. Repeat x3:

                    bizhub sub-hopper.JPGbizhub sub-hopper bushing.JPG

                    It is unnecessary to refill the hopper. It will refill itself in about 3 seconds. You can watch depleted developer tone back up in less than 1 minute. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

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