C223 Paper jam in ADF unit

[Knut32]

Hello. When I try to copy multiple pages, I get a paper jam message. On the display I see the codes 21, 23, 24.
Sometimes 22. There are a few pictures in the appendix to illustrate this.

I think a roll must be exchanged. Only which one?

Thanks in advance.

[Bix]

Re: C223 Paper jam in ADF unit

Hi, first I would try to clean them first.
There is not necessarily any worn roll. Some sensors may be dirty

[Knut32]

Re: C223 Paper jam in ADF unit

First thanks for your quick answer

Wich sensors i should clean? Where can i find it?

[orestesp]

Re: C223 Paper jam in ADF unit

First thanks for your quick answer

Wich sensors i should clean? Where can i find it?

Clean all the rollers on the ARDF that are accessible to you with no disassembly required with a damp paper towel. Use a compressed air can to remove paper dust from the inside of the ARDF. If the problem persists, then the pick-up, feed and separation rollers of the ARDF may need replacing.

From my experience, some originals just don't play along well with the ARDF. For example, originals that have a lot of toner where the pick-up rollers grip the paper to pull it inside the unit usually slip and cause a jam.

Finally, the only sensor that needs to be cleaned is the original size sensor, located right about at the middle of the ARDF top tray.

[kenpio]

Re: C223 Paper jam in ADF unit

In the third picture, the square whole, the black patch looks a little white. Use some scotch tape and clean that out. In picture 4, that flap flips down, right before the white bar, and there is a black patch there too. Clean the paper dust off of that one too. Scotch tape is good for that.

KEN

[Hansoon]

[Knut32]

[Knut32]

[blackcat4866]

Re: C223 Paper jam in ADF unit

Congratulations on your success. =^..^=

[Mr Broots]

Re: C223 Paper jam in ADF unit

Hey, just my 2 cents.. I have many of these in the field, and the best way I have found to avoid these intermittent jams(after everything is clean of course) is to set the scan rate to 600DPI, and compact PDF mode. Lock those settings in through the user settings. It slows the feeding and somewhat stabilizes the feeding. Work for me every time...

[tsbservice]

Re: C223 Paper jam in ADF unit

Hey, just my 2 cents.. I have many of these in the field, and the best way I have found to avoid these intermittent jams(after everything is clean of course) is to set the scan rate to 600DPI, and compact PDF mode. Lock those settings in through the user settings. It slows the feeding and somewhat stabilizes the feeding. Work for me every time...

For scanning issues this is very good workaround, however he has had jams when making copies and cleaning rollers and sensors is right starting point.

[mga]

Re: C223 Paper jam in ADF unit

Hey, just my 2 cents.. I have many of these in the field, and the best way I have found to avoid these intermittent jams(after everything is clean of course) is to set the scan rate to 600DPI, and compact PDF mode. Lock those settings in through the user settings. It slows the feeding and somewhat stabilizes the feeding. Work for me every time...

If the feeder jams by changing the dpi isn't fixing the problem plus it uses to much memory

[Mr Broots]

Re: C223 Paper jam in ADF unit

other things may at play of course, but you have to set the file type to COMPACT PDF

[tsbservice]

Re: C223 Paper jam in ADF unit

other things may at play of course, but you have to set the file type to COMPACT PDF

Compact PDF file type settings has nothing to do with when you just make copy.

[Mr Broots]

Re: C223 Paper jam in ADF unit

still slows the feeding in my experience