Bizhub C353 weird background

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  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 356

    [CQ] Bizhub C353 weird background

    hey people

    anyone seen this sort of thing before? i've checked the obvious and the machine recently had new imaging units fitted, i suspect HVT, but i guess the laser could actually be writing this to the drums (will return and confirm by leaving the cleaning wand in during a print)

    anyone encountered this before? suggestions warmly welcomed

    the provided samples are A4

    Bizhub C353 samples.pdf
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: Bizhub C353 weird background

    Re-seat ribbon cables to start. Cut the very tip of the ribbon with a scissor
    Could be bad memory.
    There is a change that you will need to get to the HV board to check.
    As old as these are the electronics are very fragile work carefully.
    Whatever

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4213

      #3
      Re: Bizhub C353 weird background

      Were IU's new "genuine" K/M

      Next look at Transfer belt?

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: Bizhub C353 weird background

        Originally posted by copyman
        Were IU's new "genuine" K/M

        Next look at Transfer belt?
        Looking at that again it could be transfer.
        Whatever

        Comment

        • aAandy
          Trusted Tech

          Site Contributor
          250+ Posts
          • Apr 2012
          • 356

          #5
          Re: Bizhub C353 weird background

          it is being written to the drums by the lasers - left the laser slit glass wand in K and printed out a meter count list - obviously no print, but also no background! if it was transfer or HVT the background would remain

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Bizhub C353 weird background

            Originally posted by aAandy
            hey people

            anyone seen this sort of thing before? i've checked the obvious and the machine recently had new imaging units fitted, i suspect HVT, but i guess the laser could actually be writing this to the drums (will return and confirm by leaving the cleaning wand in during a print)

            anyone encountered this before? suggestions warmly welcomed

            the provided samples are A4

            [ATTACH]45196[/ATTACH]
            ITB cleaning blade/unit?

            what are the PM counts on ITB and fuser?

            Comment

            • aAandy
              Trusted Tech

              Site Contributor
              250+ Posts
              • Apr 2012
              • 356

              #7
              Re: Bizhub C353 weird background

              Originally posted by Phil B.
              ITB cleaning blade/unit?

              what are the PM counts on ITB and fuser?
              did a stop test, background is on drums, ITB is being cleaned properly and fuser is in good condition

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5445

                #8
                Re: Bizhub C353 weird background

                Then digital...
                Redo the connectors.
                The machine is old and of late i have been getting MFPB failures.
                For this model its tickets. The 353 was a killer model. Only the waste toner that got hard at the end of the collection pipe that made it nasty.
                And to replace a laser is quite the job.

                But try snipping the very end of the ribbon cables so the connector get some fresh flat copper.
                It its RAM it can be repaired but finding the guy to do it would be tricky.
                Whatever

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5445

                  #9
                  Re: Bizhub C353 weird background

                  Got it fixed?
                  Whatever

                  Comment

                  • aAandy
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Apr 2012
                    • 356

                    #10
                    Re: Bizhub C353 weird background

                    Originally posted by allan
                    Got it fixed?
                    not yet, tried reseating the RAM (and cleaning the contacts), trimming ribbon cables, etc etc but no change, so i've ordered a used MFP board from the States

                    in your previous post you mentioned something about having the RAM repaired if i could find the right person to do so - what did you mean by that exactly? - am component level qualified

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5445

                      #11
                      Re: Bizhub C353 weird background

                      Originally posted by aAandy
                      not yet, tried reseating the RAM (and cleaning the contacts), trimming ribbon cables, etc etc but no change, so i've ordered a used MFP board from the States

                      in your previous post you mentioned something about having the RAM repaired if i could find the right person to do so - what did you mean by that exactly? - am component level qualified

                      If you have the skill and equipment to replace RAM chips and other VLSI and SMD components you would be able to repair these boards.
                      Very time consuming undertaking. I have had hit and misses in the past, saved a couple board were the problem was as simple as a dead motor driver chip.
                      You would be suprised at how many boards gets thrown out due to blown ICP's.

                      Now if you can repair SMPS then you will be in business.
                      Also hit and miss there, i need expensive equipment i don't have yet to be proficient in repairing those.
                      Need an isolation transformer, proper scope, and a hot air desoldering station.
                      If you don't know your way around a SMPS you will wreck you DMM and scope and yourself.

                      Make sure its not an EOL issue like an IU arching.
                      Whatever

                      Comment

                      • aAandy
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Apr 2012
                        • 356

                        #12
                        Re: Bizhub C353 weird background

                        Originally posted by allan
                        If you have the skill and equipment to replace RAM chips and other VLSI and SMD components you would be able to repair these boards.
                        Very time consuming undertaking. I have had hit and misses in the past, saved a couple board were the problem was as simple as a dead motor driver chip.
                        You would be suprised at how many boards gets thrown out due to blown ICP's.

                        Now if you can repair SMPS then you will be in business.
                        Also hit and miss there, i need expensive equipment i don't have yet to be proficient in repairing those.
                        Need an isolation transformer, proper scope, and a hot air desoldering station.
                        If you don't know your way around a SMPS you will wreck you DMM and scope and yourself.

                        Make sure its not an EOL issue like an IU arching.
                        by printing out the meter page with the laser slit glass cleaning wand in place i believe i have eliminated the possibility of arcing - i got a blank page (as expected) but also no background, which eliminates arcing, transfer issues, HVT issues etc and tells me the laser is writing the background to the drums (also proven by a stop test, background was on the drums)

                        also to note is the fact that this background is being written to all 4 drums, which are OEM and relatively new (6 months tops)

                        here's hoping a replacement board, which only cost $200.00 including delivery, sorts it out (client is aware this may not resolve the issue

                        many thanks for all your assistance and pointers, it is very much appreciated - muchos grassy-ass

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5445

                          #13
                          Re: Bizhub C353 weird background

                          Originally posted by aAandy
                          by printing out the meter page with the laser slit glass cleaning wand in place i believe i have eliminated the possibility of arcing - i got a blank page (as expected) but also no background, which eliminates arcing, transfer issues, HVT issues etc and tells me the laser is writing the background to the drums (also proven by a stop test, background was on the drums)

                          also to note is the fact that this background is being written to all 4 drums, which are OEM and relatively new (6 months tops)

                          here's hoping a replacement board, which only cost $200.00 including delivery, sorts it out (client is aware this may not resolve the issue

                          many thanks for all your assistance and pointers, it is very much appreciated - muchos grassy-ass

                          $200 would be where i will replace it with a C360 if it was a contract machine and upgrade was not an option.

                          About the arching. Had it where the arching would cause electronic glitches with the processing.
                          But as you explained that all the units are in good order that would probably not be the case.

                          Get you firmware ready so long.
                          Whatever

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