bizhub C3350i with C40A6 erors

[tsbservice]

Re: bizhub C3350i with C40A6 erors

1. Update to 7B, it's highly recommended from KM(just mention what Synt said about marketplace shit).
2. I suspect vcare glitch with or without FW 45. In case 7B won't resolve code remove vcare, exactly like you planned 👍

[allan]

Re: bizhub C3350i with C40A6 erors

If firmware does not change the situation, have a tug on the board connectors.
Could be coincidental.

Think there could have been some short on the PF?

[Synthohol]

Re: bizhub C3350i with C40A6 erors

disable marketplace before updating the FW.

[blackcat4866]

Re: bizhub C3350i with C40A6 erors

Nope. The PF-P21 has only a connector board.

The tray does not show on the screen when it's unplugged.

It's currently at G00-45. I downloaded G00-7B for Monday. I seem to remember reading somewhere here that G00-45 was notably buggy. =^..^=

[allan]

Re: bizhub C3350i with C40A6 erors

Don't know this PF-P21 does it have its own logic?
Does it still show the tray after you unplug it?

Get firmware first.

[blackcat4866]

The manual reads CPU PWB to Base B PWB communication errors. The C40A6 errors started after a service visit to install a PF-P21 extra tray, and setting up V-Care.

I unplugged the extra tray, but that doesn't help. On plain paper it errors out ~ on every 8th copy. On vinyl labels it errors out almost every time. The media type setting doesn't make a difference.

And yes, I know vinyl labels are not an approved media, but I'm through fighting that battle. They've destroyed fusers on the previous C3110's and will continue to do so on the C3350i's.

If firmware doesn't help, I plan to shut off V-Care temporarily.

Has anyone seen these errors? Am I on the right track? =^..^=