C3350 scan to smbv2 error

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    C3350 scan to smbv2 error

    I have a C3350 and am having issues scanning to folder on Windows 10 Pro. I am wondering if this machine needs a more current firmware in order for it to scan to smbv2? I do have access to this version of firmware A3GN-0Y0-0050-G-002100. I am not too sure about KM firmware so a little help would be greatly appreciated. Is it a firmware issue and would the one I have work? KM-C3350 firmware.pdfKM-C3350 firmware.pdfKM-C3350 firmware.pdf
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5385

    #2
    Re: C3350 scan to smbv2 error

    Release Notes: bizhub C3350, C3850, C3850FS Special Controller Firmware Version A3GN30GD883-W51 Support of SMB 2.0 README file

    PM sent
    thanks for being a contributor!!
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2172

      #3
      Re: C3350 scan to smbv2 error

      Thank you, Synthohol. I appreciate the help.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7565

        #4
        Re: C3350 scan to smbv2 error

        If Synthohol wasn't already online I also will be glad to sent you what needed.
        Good luck copiertec
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • himus
          Junior Member
          • Sep 2022
          • 1

          #5
          Re: C3350 scan to smbv2 error

          Hi everyone,

          I know I am kinda resurrecting this topic but I need the same firmware copiertec shared. Can someone share the firmware?

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5385

            #6
            Re: C3350 scan to smbv2 error

            copiertec has a contributor badge, thats why he/they got it.
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7876

              #7
              Re: C3350 scan to smbv2 error

              Originally posted by himus
              Hi everyone,

              I know I am kinda resurrecting this topic but I need the same firmware copiertec shared. Can someone share the firmware?
              Happy to help.

              Printer & Copier Firmware - www.printerfirmware.co.uk

              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              ​

              Comment

              • dboxfutzi
                Junior Member

                Site Contributor
                • Mar 2023
                • 5

                #8
                Re: C3350 scan to smbv2 error

                Hi Copytechnet Forum,

                I just repaired my broken Konika-Minolta Bizhub C3350.
                It was stuck on "Initialization- Screen".
                After replacing the Mainboard it's working again...
                Downside is the old Firmware of the board:

                ROM-Version Controller A3GN30G0851-W99
                ROM-Version Druckeinheit A3GN0Y00050G002100
                Boot-ROM-Version A3GN99G0100-999
                ROM-Version Panel A3GN02G0152-999
                ROM-Version Scanner A3GN23G0102-999

                Can't scann to NAS folder via SMB anymore because this firmware supports only old unsecure SMBv1 protocol.
                Any chance that somebody can send me the newest firmware?


                Thanx and best regards from Germany

                Dboxfutzi

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7876

                  #9
                  Re: C3350 scan to smbv2 error

                  Originally posted by dboxfutzi
                  Hi Copytechnet Forum,

                  I just repaired my broken Konika-Minolta Bizhub C3350.
                  It was stuck on "Initialization- Screen".
                  After replacing the Mainboard it's working again...
                  Downside is the old Firmware of the board:

                  ROM-Version Controller A3GN30G0851-W99
                  ROM-Version Druckeinheit A3GN0Y00050G002100
                  Boot-ROM-Version A3GN99G0100-999
                  ROM-Version Panel A3GN02G0152-999
                  ROM-Version Scanner A3GN23G0102-999

                  Can't scann to NAS folder via SMB anymore because this firmware supports only old unsecure SMBv1 protocol.
                  Any chance that somebody can send me the newest firmware?


                  Thanx and best regards from Germany

                  Dboxfutzi
                  Yes, happy to help.
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  ​

                  Comment

                  • techsxge
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jan 2022
                    • 661

                    #10
                    Re: C3350 scan to smbv2 error

                    Originally posted by dboxfutzi
                    Hi Copytechnet Forum,

                    I just repaired my broken Konika-Minolta Bizhub C3350.
                    It was stuck on "Initialization- Screen".
                    After replacing the Mainboard it's working again...
                    Downside is the old Firmware of the board:

                    ROM-Version Controller A3GN30G0851-W99
                    ROM-Version Druckeinheit A3GN0Y00050G002100
                    Boot-ROM-Version A3GN99G0100-999
                    ROM-Version Panel A3GN02G0152-999
                    ROM-Version Scanner A3GN23G0102-999

                    Can't scann to NAS folder via SMB anymore because this firmware supports only old unsecure SMBv1 protocol.
                    Any chance that somebody can send me the newest firmware?


                    Thanx and best regards from Germany

                    Dboxfutzi
                    contibute a few euros to the forum or buy from copier tech

                    Comment

                    • dboxfutzi
                      Junior Member

                      Site Contributor
                      • Mar 2023
                      • 5

                      #11
                      Re: C3350 scan to smbv2 error

                      Hi,

                      Can you please PM me a downloadlink for the Firmware.

                      Thank you

                      Comment

                      • techsxge
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2022
                        • 661

                        #12
                        Re: C3350 scan to smbv2 error

                        Originally posted by dboxfutzi
                        Hi,

                        Can you please PM me a downloadlink for the Firmware.

                        Thank you
                        check pm

                        Thanks for contributing to the forum!

                        Comment

                        • dboxfutzi
                          Junior Member

                          Site Contributor
                          • Mar 2023
                          • 5

                          #13
                          Re: C3350 scan to smbv2 error

                          Thanx @techxge for the firmware file.

                          Sadly I only got the Main- Firmware File "CntUpA3GN30GQ8C3-W51.prn"

                          For the Update there are three files needed.
                          1. Sub Firmware
                          2. Main Firmware
                          3. Engine Firmware

                          Can anyone please provide me with all the necessary files?

                          Cheers

                          dboxfutzi

                          Comment

                          • rrrohan
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Sep 2011
                            • 1971

                            #14
                            Re: C3350 scan to smbv2 error

                            if controller FW is older than A3GN30G0206 there is an update you need to do first

                            Comment

                            • dboxfutzi
                              Junior Member

                              Site Contributor
                              • Mar 2023
                              • 5

                              #15
                              Re: C3350 scan to smbv2 error

                              HI, Controller FW is A3GN30G0851-W99

                              Thanx for the info


                              Still need those firmware files

                              Cheers

                              Comment

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