Konica Minolta Bizhub C364e slit scan glass clean error.

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  • Alex1
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2012
    • 285

    Konica Minolta Bizhub C364e slit scan glass clean error.

    Does anyone know how to turn off thus feature in the menue?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7633

    #2
    Re: Konica Minolta Bizhub C364e slit scan glass clean error.

    Service mode - Machine - ADF Scan Glass Contamination - Not Set
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • Alex1
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2012
      • 285

      #3
      Re: Konica Minolta Bizhub C364e slit scan glass clean error.

      Originally posted by tsbservice
      Service mode - Machine - ADF Scan Glass Contamination - Not Set
      Thank you. I remembered where to find it. Thanks for your response.

      Comment

      • KMFLT3CH
        Trusted Tech

        100+ Posts
        • May 2017
        • 181

        #4
        Re: Konica Minolta Bizhub C364e slit scan glass clean error.

        Minor correction, to turn the feature off it's actually located under System 2, not Machine.

        The setting under Machine is to manually check for stains on the front or rear slit glass.
        The setting under System 2 is to disable the check from occurring entirely (from opening/closing ADF cover, coming out of sleep mode, etc.)

        To disable the checking entirely: [Service Mode] -> [System 2] -> [ADF Scan Glass Contamin. Set.] -> [Not Set] for front and back side.

        And another note, on newer models (and older models with newer firmware version) they changed the name of this feature:

        ADF Scan Glass Contamination --> Split Line Prior Detection
        ADF Scan Glass Contamin. Set. --> Split Line Detection Setting

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7633

          #5
          Re: Konica Minolta Bizhub C364e slit scan glass clean error.

          Originally posted by KMFLT3CH
          Minor correction, to turn the feature off it's actually located under System 2, not Machine.

          The setting under Machine is to manually check for stains on the front or rear slit glass.
          The setting under System 2 is to disable the check from occurring entirely (from opening/closing ADF cover, coming out of sleep mode, etc.)

          To disable the checking entirely: [Service Mode] -> [System 2] -> [ADF Scan Glass Contamin. Set.] -> [Not Set] for front and back side.

          And another note, on newer models (and older models with newer firmware version) they changed the name of this feature:

          ADF Scan Glass Contamination --> Split Line Prior Detection
          ADF Scan Glass Contamin. Set. --> Split Line Detection Setting
          KMFLT3CH, You're right thanks for that clarification much appreciated.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • EarthKmTech
            Step aside, noob

            1,000+ Posts
            • May 2009
            • 2142

            #6
            Re: Konica Minolta Bizhub C364e slit scan glass clean error.

            Quite often this issue can result from the timing of the cleaning brush being incorrect.

            IF its parking at any other position than where its fully white it will cause this error. The little belts also end up very loose allowing this problem to come back too. Retiming the brush is dead simple.

            Comment

            • Alex1
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2012
              • 285

              #7
              Re: Konica Minolta Bizhub C364e slit scan glass clean error.

              Originally posted by EarthKmTech
              Quite often this issue can result from the timing of the cleaning brush being incorrect.

              IF its parking at any other position than where its fully white it will cause this error. The little belts also end up very loose allowing this problem to come back too. Retiming the brush is dead simple.
              Yes that was the case. Thank you for your help

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