split vertical / horizontal lines on prints and copy documents.

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  • pety
    Junior Member
    • Jul 2020
    • 4

    split vertical / horizontal lines on prints and copy documents.

    Konica Minolta c280 gave a d1 error and after that,it prints split horizontal lines and copy's with vertical lines at equal distances across the document.I would appreciated if I could be helped with a solution to this error thanks.please I attached a copy of the documents.
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  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: split vertical / horizontal lines on prints and copy documents.

    Looks liks PH unit(Laser) failure.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22702

      #3
      Re: split vertical / horizontal lines on prints and copy documents.

      Originally posted by tsbservice
      Looks liks PH unit(Laser) failure.
      Maybe a dusty polygon mirror? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: split vertical / horizontal lines on prints and copy documents.

        Originally posted by blackcat4866
        Maybe a dusty polygon mirror? =^..^=
        Blackcat honestly I dunno. Dusty poly usually appears as uneven(low) density.
        Cleaning PH unit may be a variant.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • pety
          Junior Member
          • Jul 2020
          • 4

          #5
          Re: split vertical / horizontal lines on prints and copy documents.

          Originally posted by blackcat4866
          Maybe a dusty polygon mirror? =^..^=
          I did add a code error, it gave a d1 error.
          Consulted the manual and followed the procedure to clean set the ADF and still the problem persist.would be checking the polygon mirrow by tomorrow as suggested by some great individuals from the group. Thanks I do appreciate.

          Comment

          • pety
            Junior Member
            • Jul 2020
            • 4

            #6
            Re: split vertical / horizontal lines on prints and copy documents.

            Originally posted by tsbservice
            Blackcat honestly I dunno. Dusty poly usually appears as uneven(low) density.
            Cleaning PH unit may be a variant.
            OK thanks would try that and give a feedback

            Comment

            • fatduke
              Technician

              50+ Posts
              • Jun 2020
              • 75

              #7
              Re: split vertical / horizontal lines on prints and copy documents.

              Hi,

              maybe a DEVELOPER BLACK UNIT failure, did you check it's status?

              Tried on other colours? I'm talking 'bout sample page.

              Drum status?

              Cheers

              Comment

              • Blizzoo
                Senior Tech

                Site Contributor
                500+ Posts
                • Aug 2013
                • 588

                #8
                Re: split vertical / horizontal lines on prints and copy documents.

                Aren't those lines the 'Security patterns' that occurs after improper machine setup/NVRAM issues? This is what I can remember seeing that but I might be wrong... been a while since I worked on KM
                Defects are simple, our mind is complicated

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1971

                  #9
                  Re: split vertical / horizontal lines on prints and copy documents.

                  almost look like lines of shame due to bad run up

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22702

                    #10
                    Re: split vertical / horizontal lines on prints and copy documents.

                    Originally posted by Blizzoo
                    Aren't those lines the 'Security patterns' that occurs after improper machine setup/NVRAM issues? This is what I can remember seeing that but I might be wrong... been a while since I worked on KM
                    The lines of shame are usually cyan or magenta, AFAIK never black. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • rrrohan
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2011
                      • 1971

                      #11
                      Re: split vertical / horizontal lines on prints and copy documents.

                      if im reading it correctly and this is only on copy not print and OP can confirm it also scans with these lines its must be a CIS issue surely and nothing to do with Laser Print Head

                      Comment

                      • pety
                        Junior Member
                        • Jul 2020
                        • 4

                        #12
                        Re: split vertical / horizontal lines on prints and copy documents.

                        It occurs on both print and copy.we have been on it all day we have finally decided to change the printer board.
                        Thanks for your contribution

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5445

                          #13
                          Re: split vertical / horizontal lines on prints and copy documents.

                          Bad ram on the MFPB would be my guess.
                          Seen some guys have luck replacing the ram chips.
                          Whatever

                          Comment

                          • srvctec
                            Former KM Senior Tech

                            500+ Posts
                            • Oct 2009
                            • 827

                            #14
                            Re: split vertical / horizontal lines on prints and copy documents.

                            Originally posted by allan
                            Bad ram on the MFPB would be my guess.
                            Seen some guys have luck replacing the ram chips.
                            Also my guess. Had some Di250 series back in the day and other random machines over the years do something very similar and it was memory that caused it.
                            Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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