Km c360

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  • zuckryyu
    Technician
    • Jul 2019
    • 31

    Km c360

    Copy not clear...i tried change setting to text but it doesn't seem repaired,or does it have to do anything with broken part?....any senior here could help me?

    Sent from my TA-1021 using Tapatalk
  • zuckryyu
    Technician
    • Jul 2019
    • 31

    #2
    Re: Km c360

    This is the sample...copy only ,when printing its ok

    Sent from my TA-1021 using Tapatalk

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5463

      #3
      Re: Km c360

      print a halftone pattern and copy that and post.
      lines are not helpful when looking for a pattern
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4213

        #4
        Re: Km c360

        Have you done anything else? Since the quality is only bad when copying then I would look at the optics, clean the mirrors, CCD, etc.

        If you are not a technician then you may need to call one.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22699

          #5
          Re: Km c360

          Start by printing, then photographing the results of these (I'm assuming that you use ISO A/B paper sizes):

          At least one of the developing units, maybe black may need replacing. =^..^=
          Attached Files
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • femaster
            Service Manager

            1,000+ Posts
            • May 2011
            • 1417

            #6
            Re: Km c360

            Originally posted by zuckryyu
            This is the sample...copy only ,when printing its ok

            Sent from my TA-1021 using Tapatalk
            You need a solid output of each color (Cyan, Magenta, Yellow, Black) for starters. It sure looks like the typical angled void areas you would see when the black development unit is empty. BUT, if that was the case, all output would be affected, not just copies.
            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

            Comment

            • fatduke
              Technician

              50+ Posts
              • Jun 2020
              • 75

              #7
              Re: Km c360

              Dear man,

              is possible to have a status of consumables?

              TY

              Comment

              • Gift
                Service Manager

                1,000+ Posts
                • Mar 2011
                • 2413

                #8
                Re: Km c360

                bright diagonal lines.... looks like a faulty developing unit for me, classic....

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4213

                  #9
                  Re: Km c360

                  Originally posted by Gift
                  bright diagonal lines.... looks like a faulty developing unit for me, classic....
                  I thought the same thing about dev dumped but how do you explain it only happening when copying? Original poster said prints are ok. Which wouldn't be the first time a poster / end user doesn't give correct or enough information. Also they post and never hear from them again.

                  You would think someone getting free advice would stop back and let us know what the fix was or even to say thank you!

                  I'm at a point if a poster doesn't provide enough information in original post I'm not helping them. When giving free advice I'm not going to "guess" things.

                  Very simple:

                  1) Model # & Symptom?

                  2) Meter & consumable life counters?

                  3) What have you done so far?

                  4) Any other information that would be helpful, attachments, photos, etc

                  Probably forgot some things. Feel free to add to list.....

                  Comment

                  • Gift
                    Service Manager

                    1,000+ Posts
                    • Mar 2011
                    • 2413

                    #10
                    Re: Km c360

                    Originally posted by copyman
                    I thought the same thing about dev dumped but how do you explain it only happening when copying?
                    In case the dev unit just starts failing the symptome might just come around slightly visible in certain scenarios (like printing just full-black text stuff) and more visible in half-tone usage.

                    I agree that we have placed enough guesswork here and also enough tips about test prints / half tone patterns and whatever....

                    I also try to ignore useless topic titles like "need help" or "c220" but sometimes I'm probably too nice^^

                    Comment

                    • femaster
                      Service Manager

                      1,000+ Posts
                      • May 2011
                      • 1417

                      #11
                      Re: Km c360

                      Originally posted by copyman
                      I thought the same thing about dev dumped but how do you explain it only happening when copying? Original poster said prints are ok. Which wouldn't be the first time a poster / end user doesn't give correct or enough information. Also they post and never hear from them again.

                      You would think someone getting free advice would stop back and let us know what the fix was or even to say thank you!
                      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                      Comment

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