Hey guys, maybe someone has run across this before. I am in the middle of installing PaperCut on a few 8 series machines (c368, c458, etc) and I'm running into a speed bump in one of them. The web browser is failing to enable, it needs a license code. When I try to generate one in Konica's LMS it tells me that the option has been requested to be deactivated. I've done a lot of machines already and this is the first one that I am seeing this. Any help would be appreciated.
8 series web browser
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Re: 8 series web browser
Thank you for the reply. Unfortunately, the copier is connected and should be working fine, I have already done this to 50+ copiers in the fleet where I am working. I was saying that not even Konica Minolta's website is generating a license for it, it is telling me that there is a request for the option to be disabled or something like that (I forget the exact text, I can put it once I am at my desk).Comment
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Re: 8 series web browser
I have done this for plenty of other machines so I am 99.9% sure I am using the right one. If anything I guess I can open a ticket with KonicaComment
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Re: 8 series web browser
I had a similar issue where I couldn't get bizhub marketplace to install kept getting cannot obtain obtain request code from mfp on a C659. I contacted Konica about the issue, they tried using a deactivation code and had me reset the copier. That didn't work. They said to perform initialization all. That worked. Hope this helpsComment
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Re: 8 series web browser
I had a similar issue where I couldn't get bizhub marketplace to install kept getting cannot obtain obtain request code from mfp on a C659. I contacted Konica about the issue, they tried using a deactivation code and had me reset the copier. That didn't work. They said to perform initialization all. That worked. Hope this helpsComment
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Re: 8 series web browser
Well, some good news, the powers that be decided not to install any software on this machine that requires a web browser so I'll leave it alone for now since all the other functions are fine. I am extremely curious if that would have worked though so I'll try that if anything changes in the future.Comment
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Re: 8 series web browser
i always activate them at runup in workshop to avoid thisComment
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