Web Browsing option

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 506

    Web Browsing option

    hi guys,

    does anyone know what Konica Minolta machines come with web browsing options as standard?

    not having to purchase memory upgrade kits or web browsing kits?
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: Web Browsing option

    Hi, web browsing is available for free from the 8 series. So also iSeries.
    Here are other multifunction printers with free browsers: Bizhub C227, Bizhub 227, Bizhub 4052 and Bizhub C3351.

    Comment

    • Kenny
      Senior Tech

      Site Contributor
      500+ Posts
      • Jun 2009
      • 506

      #3
      Re: Web Browsing option

      Hello Bix,

      Will you happen to have the process of how to enable it on the 8 series machines?

      Sorry to be a pain.

      Comment

      • Bix
        Service Manager

        1,000+ Posts
        • Apr 2018
        • 1421

        #4
        Re: Web Browsing option

        Of course, the procedure is very simple.
        Premise: you make sure you are connected to the internet. The printer will connect to the Konica Minolta LMS server to install the browser. If you skip this step, the printer will ask you to enter the LMS code.

        How enable web browser:
        Log in to Administrator Settings - Network Settings - Web Browser - Enable. it is necessary to turn the main switch on and off in some printers.

        Comment

        • Kenny
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 506

          #5
          Re: Web Browsing option

          Originally posted by Bix
          Of course, the procedure is very simple.
          Premise: you make sure you are connected to the internet. The printer will connect to the Konica Minolta LMS server to install the browser. If you skip this step, the printer will ask you to enter the LMS code.

          How enable web browser:
          Log in to Administrator Settings - Network Settings - Web Browser - Enable. it is necessary to turn the main switch on and off in some printers.

          Thank you for your help on this Bix, very appreciated!

          Comment

          • Kenny
            Senior Tech

            Site Contributor
            500+ Posts
            • Jun 2009
            • 506

            #6
            Re: Web Browsing option

            Originally posted by Bix
            Of course, the procedure is very simple.
            Premise: you make sure you are connected to the internet. The printer will connect to the Konica Minolta LMS server to install the browser. If you skip this step, the printer will ask you to enter the LMS code.

            How enable web browser:
            Log in to Administrator Settings - Network Settings - Web Browser - Enable. it is necessary to turn the main switch on and off in some printers.

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5463

              #7
              Re: Web Browsing option

              the copier has to have internet access first.
              check gateway and DNS.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • Bix
                Service Manager

                1,000+ Posts
                • Apr 2018
                • 1421

                #8
                Re: Web Browsing option

                Hi, connect to the internet.
                Check gateway and DNS.


                Now turn the printer off and on again. Now it should no longer ask you for your license.

                If you suspect that the customer has a strange firewall or network problem, you take your laptop and bridge the LAN port to your smartphone's wireless network.

                In this way I have solved various similar problems.

                Comment

                • Kenny
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 506

                  #9
                  Re: Web Browsing option

                  hi guys,

                  i have 5 machines in total that require this options i have managed to enable it on 3 but 1 machine is saying deactivation is in demand, tried inputting a deactivation code into the machine but it says unable to confirm settings, and another machine just says failed to enable web browser?

                  any thoughts?

                  Comment

                  • Bix
                    Service Manager

                    1,000+ Posts
                    • Apr 2018
                    • 1421

                    #10
                    Re: Web Browsing option

                    Hi, is the series always 8/iSeries? The procedure is the one listed above.
                    If it doesn't work, there is some problem with the network.
                    For the 4 series, optional paid options are required.

                    Comment

                    • Kenny
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jun 2009
                      • 506

                      #11
                      Re: Web Browsing option

                      Originally posted by Bix
                      Hi, is the series always 8/iSeries? The procedure is the one listed above.
                      If it doesn't work, there is some problem with the network.
                      For the 4 series, optional paid options are required.
                      yes they are all 8 series machines,

                      c658 - wont enable web browser even when i try to activate it via LMS

                      c458 - wont accept deacvtivation code. Failed to register License.

                      Deactivation demand has been made for specified Serial Number.

                      Comment

                      • Bix
                        Service Manager

                        1,000+ Posts
                        • Apr 2018
                        • 1421

                        #12
                        Re: Web Browsing option

                        Originally posted by Kenny
                        yes they are all 8 series machines,

                        c658 - wont enable web browser even when i try to activate it via LMS

                        c458 - wont accept deacvtivation code. Failed to register License.

                        Deactivation demand has been made for specified Serial Number.
                        Theoretically you shouldn't touch LMS. If the printer is connected to the internet, it obtains the license automatically.
                        If someone has removed the license from LMS, I believe KM intervention is needed.

                        Comment

                        • Kenny
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jun 2009
                          • 506

                          #13
                          Re: Web Browsing option

                          Originally posted by Bix
                          Theoretically you shouldn't touch LMS. If the printer is connected to the internet, it obtains the license automatically.
                          If someone has removed the license from LMS, I believe KM intervention is needed.
                          i dont suppose you have an email i can send to them do you? not sure what their email address is for support.

                          Comment

                          • Kenny
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jun 2009
                            • 506

                            #14
                            Re: Web Browsing option

                            hi guys,

                            what would stop web browser functions to be enabled on a c658 and c458

                            c458 - deactivation demand is already process WONT ACCEPT deactivation code
                            c658 - wont enable web browser, tried to activate it via lms but wont accept license code on machine. FAILED TO ENABLE tried it through service mode and administrator mode

                            Comment

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