Freezes BIZHUB C652

[kendo-2004]

[copier tech]

Re: Freezes BIZHUB C652


Try unplugging the HDD & power on the machine?

Failing that it is worth trying to update the firmware.

Contact us below should you need it.

www.copierfirmware.co.uk

[kendo-2004]

Re: Freezes BIZHUB C652

Try unplugging the HDD & power on the machine?

Failing that it is worth trying to update the firmware.

Contact us below should you need it.

www.copierfirmware.co.uk

I have tried to disconnect HDD. nothing is happened with the system after i powered it on again. Black screen and the nothing sounds like a common starting process.

[copier tech]

Re: Freezes BIZHUB C652

I have tried to disconnect HDD. nothing is happened with the system after i powered it on again. Black screen and the nothing sounds like a common starting process.

Reconnect the HDD & try the firmware.

[kendo-2004]

Re: Freezes BIZHUB C652

Can you recommend what exactly Firmware do i need for my machine and where to download it!

[copier tech]

Re: Freezes BIZHUB C652

Can you recommend what exactly Firmware do i need for my machine and where to download it!

it is always worth updating the firmware before replacing any hardware.

You can obtain it here:

https://www.copierfirmware.co.uk

[kendo-2004]

Re: Freezes BIZHUB C652

Reconnect the HDD & try the firmware.

Now i have tried to connect another HDD, without any luck, but after that, i have taken the HDD totally and have got an error C-D004.
But the screen buttons didn't answered.
Does it means the NVRAM Problem or the touch panel is Brocken?

[emujo2]

Re: Freezes BIZHUB C652

Whatever the problem is you probably need a trained KM tech to move forward..Please spare me the "in my country we cannot find tech" speech This machine has got to be at least 12 years old..It's obsolete, supplies and parts are no longer available, the technology was built around XP..You are not getting a paper jam, the thing won't boot. you are wasting your time trying to repair this on your own..

[copier tech]

Re: Freezes BIZHUB C652

Now i have tried to connect another HDD, without any luck, but after that, i have taken the HDD totally and have got an error C-D004.
But the screen buttons didn't answered.
Does it means the NVRAM Problem or the touch panel is Brocken?

Fit the original HDD back & update the firmware.

[kendo-2004]

Re: Freezes BIZHUB C652

Whatever the problem is you probably need a trained KM tech to move forward..Please spare me the "in my country we cannot find tech" speech This machine has got to be at least 12 years old..It's obsolete, supplies and parts are no longer available, the technology was built around XP..You are not getting a paper jam, the thing won't boot. you are wasting your time trying to repair this on your own..

I agree with you! and I understand the old things are the old things...