Bizhub 4050 Prompt A Trouble Code E301(000.00)

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  • tsbservice
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Originally posted by 3ktlc
    Yep. We had to replace 2 of these with other machines to save the customer. Left Km soon after at took on Ricoh. Customers are very happy.
    😆 confirmed my suspicions that only Ricoh can beat KM machines.

    Leave a comment:


  • 3ktlc
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Originally posted by tsbservice
    Essentially they(KM) tell you to say - " Hey Mr. Customer F..k off! This is Lexy machine and blame them for our decision to put KM logo on it. "
    Yep. We had to replace 2 of these with other machines to save the customer. Left Km soon after at took on Ricoh. Customers are very happy.

    Leave a comment:


  • tsbservice
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Originally posted by Cantechman
    If the error code does not appear, plug in any applicable cables or add-ons one at a time, waiting at least 30 seconds between any additions. If the code appearswhen the network cable is plugged back in, the issue is data being sent over the network. That will be up to the customer and his or her IT professional totroubleshoot as that is independent of the printer and not something we can effectively troubleshoot for the customer. Right from KM.
    Essentially they(KM) tell you to say - " Hey Mr. Customer F..k off! This is Lexy machine and blame them for our decision to put KM logo on it. "

    Leave a comment:


  • Cantechman
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Originally posted by GeorgeTech
    I encountered this trouble code when connecting network cable to a Bizhub 4050 network port.

    Could someone help me with a firmware update for this equipment. Thank you.

    E-mail adress : george@clahitech.ro
    If the error code does not appear, plug in any applicable cables or add-ons one at a time, waiting at least 30 seconds between any additions. If the code appearswhen the network cable is plugged back in, the issue is data being sent over the network. That will be up to the customer and his or her IT professional totroubleshoot as that is independent of the printer and not something we can effectively troubleshoot for the customer. Right from KM.

    Leave a comment:


  • Synthohol
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Error
    Trouble code E301 (Detail Codes 0xB### or 0xC###).

    Root Cause
    Firmware anomaly.

    Workaround/Fix
    Update firmware to Maintenance Release 8 for bizhub 4050/4750 and Maintenance Release 7 for bizhub C3350/C3850/C3850FS.

    Technical Notes
    Please refer to attached Program Release Information documentation for any special instructions. Chameleon documentation is also attached for bizhub 4050/4750 MR8 with Web Browser firmware.
    Attached Files

    Leave a comment:


  • blackcat4866
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Firmware won't help. The bizhub 4050 is part of the family 4020, 4050, 4750, all of which are susceptible to locking up due to certain network activity. Even if you try to print an internal report, that report stays locked in the queue ... until you unplug the network cable, then it prints.

    AFAIK there is no known fix. =^..^=

    Leave a comment:


  • copier tech
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Originally posted by GeorgeTech
    I encountered this trouble code when connecting network cable to a Bizhub 4050 network port.

    Could someone help me with a firmware update for this equipment. Thank you.

    E-mail adress : george@clahitech.ro
    Contact us the site below should you still require this firmware.

    Click Here To Download - Ricoh, Konica Minolta, Kyocera, Lexmark or Canon Firmware



    Leave a comment:


  • Synthohol
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    I help users with firmware if they have a contributor badge.

    Leave a comment:


  • tsbservice
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    No fancy schmancy Marketplace for those old POS Lexmark boxes.

    Leave a comment:


  • copier tech
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Originally posted by GeorgeTech
    Bizhub 4050, I can't get over this erorr. Tried everything I could.
    We usually see this error on the iseries caused by the Markeplace app or screensaver.

    Leave a comment:


  • GeorgeTech
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    I have 12 identical printers, 5 of them have the memories soldered on the motherboard, tried formatting HDD, replaced HDD, reset, clear all data, still no result so the last one remains updating the firmware, but I could not find any. so I would appreciate any help provided.

    Leave a comment:


  • Synthohol
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    tried reseating the memory?

    Leave a comment:


  • GeorgeTech
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Bizhub 4050, I can't get over this erorr. Tried everything I could.

    Leave a comment:


  • Synthohol
    replied
    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    4050 or 4050i?

    Leave a comment:


  • Bizhub 4050 Prompt A Trouble Code E301(000.00)

    I encountered this trouble code when connecting network cable to a Bizhub 4050 network port.

    Could someone help me with a firmware update for this equipment. Thank you.

    E-mail adress : george@clahitech.ro
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