Konica C6000l no toner problem

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  • blazy
    Technician

    Site Contributor
    • Dec 2019
    • 20

    #1

    Konica C6000l no toner problem

    Hello,
    I have a problem with konica C6000l, worker noticed a little bit of smoke from around toner supply pcb. And now I have an error that the toners are empty(KMY). When the machine starts to adjust I get an error for toner density is out of value.
    I have tried to replace toner supply pcb with no luck.
    What can I try to diagnose problem further ?
    Do you guys think that there are problem with one of the motors for toner suplly?
    I know that it's old machine but the quality of prints are very good.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5824

    #2
    not sure if relevant in this case however if the toner door is detected to be open, the toner will never add to the hopper.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • Ziggy
      Senior Tech

      Site Contributor
      VIP Subscriber
      500+ Posts
      • Feb 2018
      • 732

      #3
      Sounds like you let the magic smoke out. Good luck :>)

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