Problem with secure print

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  • elmaligno
    Expert technician KM

    250+ Posts
    • Oct 2009
    • 250

    Problem with secure print

    Hello colleagues, in the Cxx4 (IT4) series, when we do secure printing, and print several documents, when we go to the machine and log in, they appear in the order in which they were sent, first 1, then 2 etc, so if we press the “select all” key and print, it does it correctly.
    But in the Cxx8 series (IT5), the documents appear in reverse order, so if we click on “select all” and print, we get the last one first, then the second to last ... and so on until it finally prints the first one we sent.
    I don't see any option to make it do it correctly, as in the IT4 series.
    Does anyone know anything about this?
    Thanks!
    Field technician since 1994
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5442

    #2
    reorder.jpghope this helps
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7629

      #3
      Originally posted by Synthohol
      reorder.jpghope this helps
      Isn't that user box?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5442

        #4
        secure box is a user box more or less, should have the same options if i recall, been a while.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • elmaligno
          Expert technician KM

          250+ Posts
          • Oct 2009
          • 250

          #5
          Unfortunately, this option does not appear in the secure print folder.
          Field technician since 1994

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5442

            #6
            i really miss having access to machines.
            sorry. was really hoping.
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • elmaligno
              Expert technician KM

              250+ Posts
              • Oct 2009
              • 250

              #7
              I found it! SW119 in 04
              Field technician since 1994

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