c6500 code

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  • copier skills
    • May 2025

    #1

    c6500 code

    Intermittant 31-02 malfunction code. clears right away after rebooting copier comes back sometimes a week later sometimes two weeks later. No bad sensors, replaced fuser drive frames and fuser drive motor. Any ideas?
  • kmcopier
    PSP

    100+ Posts
    • Oct 2008
    • 183

    #2
    Did you exchanged the one way gears (good cleaning helps also), also did you replace the torque limitor underneeth.

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    • copier skills

      #3
      code

      The torque limiter seems to work properly. The konica hotline told me to replaced the one way bearings whech I have already cleaned and replaced the sensor that controls the lift of the torque limiter. I checked the sensor in I/O mode it checked good. I'm also going to clean the decurl bearings. I still think the problem is in the fuser unit. O/w bearings I guess. I've heard the torque limitor can slip also.

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      • kmcopier
        PSP

        100+ Posts
        • Oct 2008
        • 183

        #4
        Replace the one way gears, what is the total counter on this moment?

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