Hello. I'm looking for the latest firmware for the Konica Minolta Bizhub C368, preferably version G00-U8, or alternatively G00-Q4 or newer. I accidentally installed an older firmware version G00-G3 on a refresh model C368 machine, and now I'm getting error 9401. I was installing the firmware because I wanted to add the Polish language. Firmware is the most important for me, but I also need the Movie Data for this machine. I would be very grateful for any help. My machine serial number: A7PU027XXXXXX.
Known Error
ID: KBA00034462
Error
C9401 after updating firmware
Root Cause
Firmware mismatch occurs with new style CCD unit installed.
Workaround/Fix
Install firmware version G00-Q4 or newer.
Refresh Model Serial Number Cut-ins
- bizhub C368 (refresh model) A7PU017xxxxxx
- bizhub C308 (refresh model) A7PY017xxxxxx
- bizhub C258 (refresh model) A7R0017xxxxxx
Known Error
ID: KBA00034462
Error
C9401 after updating firmware
Root Cause
Firmware mismatch occurs with new style CCD unit installed.
Workaround/Fix
Install firmware version G00-Q4 or newer.
Refresh Model Serial Number Cut-ins
- bizhub C368 (refresh model) A7PU017xxxxxx
- bizhub C308 (refresh model) A7PY017xxxxxx
- bizhub C258 (refresh model) A7R0017xxxxxx