Konica c224 e can't access service mode

[jotunn]

Re: Konica c224 e can't access service mode

My apologies. I transposed 2 letters. Corrected below:

SN: A7AH011002299
MAC: 00:20:6B:9C:dB:39
Code: XWD9P-FZPXK-L2Z3W-WJSMH-Z5FJM-KG8YD-ENBQG-MYDLB

It's ok now, below your reset code:

MFP Serial Number A7AH011002299
Reset Code JWGMR-CBVZ3-RPFFF-WMG66-EPP3G-CG8YD-ENBQG-MYDNN

--
Regards

[sarnoff]

Re: Konica c224 e can't access service mode

Hello,
please, verify the data you've posted:

Failed to verify the CE Password Reset Request Code.
The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

--
Regards

My apologies. I transposed 2 letters. Corrected below:

SN: A7AH011002299
MAC: 00:20:6B:9C:dB:39
Code: XWD9P-FZPXK-L2Z3W-WJSMH-Z5FJM-KG8YD-ENBQG-MYDLB

[jotunn]

Re: Konica c224 e can't access service mode

Good Morning jotunn,

Please help me with a Bizhub 287. very much appreciated in advance.

SN: A7AH011002299
MAC: 00:20:6B:9C:dB:39
Code: XWD9P-FZPXK-L2Z3W-WJSMH-Z5FMJ-KG8YD-ENBQG-MYDLB

Hello,
please, verify the data you've posted:

Failed to verify the CE Password Reset Request Code.
The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

--
Regards

[sarnoff]

Re: Konica c224 e can't access service mode

Good Morning jotunn,

Please help me with a Bizhub 287. very much appreciated in advance.

SN: A7AH011002299
MAC: 00:20:6B:9C:dB:39
Code: XWD9P-FZPXK-L2Z3W-WJSMH-Z5FMJ-KG8YD-ENBQG-MYDLB

[Brockie 11]

Re: Konica c224 e can't access service mode

Hi all

Can anyone kindly share a movie data file for the Konica Minolta 284e. my machine has a notification that says animation data missing.


Thanks in advance.

[raveendrala]

Re: Konica c364 e can't access service mode

Your reset code:
MFP Serial Number A5C1041016004
Reset Code 58Q3Q-L54SX-G6QDE-SLWHT-F4HNM-2G8YD-ENBQG-8YTRL

--
Regards

Job done. I really appreciate your help. Thank you very much.

[jotunn]

Re: Konica c364 e can't access service mode

Hello Jotunn,

Thank you in advance.

Your reset code:
MFP Serial Number A5C1041016004
Reset Code 58Q3Q-L54SX-G6QDE-SLWHT-F4HNM-2G8YD-ENBQG-8YTRL

--
Regards

[raveendrala]

Re: Konica c364 e can't access service mode

Hello Jotunn,




I have a problem with the CE password for Biz C364e.
I'd be grateful if you can help me.


Serial: A5C1041016004
Mac: 00:20:6B:99:7A:1B
Request Code: FAQHW-DN7CJ-RY79P-F3PPH-ZQMTL-SG8YD-ENBQ6-8YTR5





Thank you in advance.

[jotunn]

Re: Konica c224 e can't access service mode

Thank you Jotunn,

It worked. Did you put the serial number in or leave it blank?

Lync

Blank - machine in this state has no serial number defined.

[Lync]

Re: Konica c224 e can't access service mode

Try this:
Reset Code 3BRAP-VEV86-PLN6Q-CTS45-CDP6U-GG8YD-ENBQG-8YTL5

Thank you Jotunn,

It worked. Did you put the serial number in or leave it blank?

Lync

[jotunn]

Re: Konica c224 e can't access service mode

@jotunn


I have exactly the same problem as Lync, if you can solve his problem please help me also.


Printer Serial Number (BLANK)
MAC Address: 00:20:6B:FC:FD:56
CE Password Reset Request Code: 8WCZG-VZKFF-H55EF-LU46X-HRXVQ-6G8YD-ENBQG-8YTJD


Machine serial number from label: ACVD321000796


You have tried to help me before but now Admin have fixed the problem with the inbox so I can receive messages again.

Reset Code GD3XH-QNDLS-46JSW-JFLFJ-J7557-SG8YD-ENBQG-8YTL5

[jotunn]

Re: Konica c224 e can't access service mode

Hi Jotunn

MFP Serial Number (BLANK)
MAC Address: 00:50:AA:44:2B:CB
CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQG-8YTJ7


Actual machine serial number: AA2M041008642

The 6 was supposed to be a G. Thank you,

Lync.

Try this:
Reset Code 3BRAP-VEV86-PLN6Q-CTS45-CDP6U-GG8YD-ENBQG-8YTL5

[Lync]

Re: Konica c224 e can't access service mode

There is no guarantee that it will work, but I can try.

I still need the MAC address of the machine, I'm sure it was displayed on the reset screen.
Make sure, by the way, that you rewrite the request code without errors - there is probably an error in the one you wrote (ENBQ6 instead of ENBQG).

Hi Jotunn

MFP Serial Number (BLANK)
MAC Address: 00:50:AA:44:2B:CB
CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQG-8YTJ7


Actual machine serial number: AA2M041008642

The 6 was supposed to be a G. Thank you,

Lync.

[B0265]

Re: Konica c224 e can't access service mode

@jotunn


I have exactly the same problem as Lync, if you can solve his problem please help me also.


Printer Serial Number (BLANK)
MAC Address: 00:20:6B:FC:FD:56
CE Password Reset Request Code: 8WCZG-VZKFF-H55EF-LU46X-HRXVQ-6G8YD-ENBQG-8YTJD


Machine serial number from label: ACVD321000796


You have tried to help me before but now Admin have fixed the problem with the inbox so I can receive messages again.

[jotunn]

Re: Konica c224 e can't access service mode

I have a C250i which I have just replaced the CPU card and Storage board because they had failed.

Are you able to see if you can get a reset code if the serial number is blank? It still gives me a request code.

MFP Serial Number (BLANK)
CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQ6-8YTJ7
Thank you.

There is no guarantee that it will work, but I can try.

I still need the MAC address of the machine, I'm sure it was displayed on the reset screen.
Make sure, by the way, that you rewrite the request code without errors - there is probably an error in the one you wrote (ENBQ6 instead of ENBQG).