Konica c224 e can't access service mode

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  • gateway.vly@gmail.com
    replied
    Dear Jotunn , can you please help me to reset CE password for KM C454e
    Machine Serial NUmber = A5C0021019997
    MAC ADDRESS = 00:20:6B:83:97 : D1
    CE PASSWORD RESET REQUEST CODE = TW7VS-8FZMM-L2TAM-J4RYZ-KG99B-KG8YD-ENBRG-EYTFD

    Thanks in advance

    Leave a comment:


  • jotunn
    replied
    Originally posted by bkrusz4911
    Hi Jotunn,

    We had an overzealous helpdesk tech (who no longer works for the city) change all the passwords on one of our Bizhub c284e. Can you help me out with a reset code?

    Serial: A5C2011109895
    MAC Address: 00:20:6B:98:77:8E
    Request Code: 9D5T5-2SXWD-HJ22C-LVNAR-HE5YS-GG8YD-ENBRG-EYTHD

    Thanks!
    Your reset code:
    MFP Serial Number A5C2011109895
    Reset Code 5A8WR-NQGDL-PE48Q-QPGNR-W4K26-KG8YD-ENBRG-EYTJT

    --
    Regards

    Leave a comment:


  • bkrusz4911
    replied
    Hi Jotunn,

    We had an overzealous helpdesk tech (who no longer works for the city) change all the passwords on one of our Bizhub c284e. Can you help me out with a reset code?

    Serial: A5C2011109895
    MAC Address: 00:20:6B:98:77:8E
    Request Code: 9D5T5-2SXWD-HJ22C-LVNAR-HE5YS-GG8YD-ENBRG-EYTHD

    Thanks!

    Leave a comment:


  • jotunn
    replied
    Originally posted by wgkingwy
    Hi jotunn, my c22e dont enter SMode
    Please help,thank you!
    Printer serial:A5C4081100429
    MAC 00:20:6B:8C:BD:40
    Ce pass request: 2GF9F-S8DND-G2BBN-UTZRN-VFFJL-SG8YD-ENBRG-EYDN3
    Reset code for your machine:
    MFP Serial Number A5C4081100429
    Reset Code 42T5L-7H3P8-RQ83R-9W4TF-B78CY-GG8YD-ENBRG-EYDNT

    --
    Regards

    Leave a comment:


  • wgkingwy
    replied
    Hi jotunn, my c22e dont enter SMode
    Please help,thank you!
    Printer serial:A5C4081100429
    MAC 00:20:6B:8C:BD:40
    Ce pass request: 2GF9F-S8DND-G2BBN-UTZRN-VFFJL-SG8YD-ENBRG-EYDN3

    Leave a comment:


  • jotunn
    replied
    Originally posted by ai0000ns
    CE Reset Request Code: DXXK8-LBBKE-DA4FQ-3FN8X-N7ND3-2G8YD-ENBRG

    Thanks
    Check your request code - you've missed last part.

    Leave a comment:


  • ai0000ns
    replied
    Hello Jotunn,

    I purchased a bizhub c284e which is a secondhand and don't know the changed CE password. Can you kindly help me with the reset code.

    Printer Serial Number: A5C2021008053

    MAC Address: 00:20:6B:8A:C5:B1

    CE Reset Request Code: DXXK8-LBBKE-DA4FQ-3FN8X-N7ND3-2G8YD-ENBRG

    Thanks

    Leave a comment:


  • ayo-works
    replied
    Originally posted by jotunn

    Reset code for your machine:
    MFP Serial Number AA6W121000760
    Reset Code N5BZX-X8N5Z-MD4F3-654SN-P3EVB-KG8YD-ENBRG-EYDJD

    --
    Regards
    Thank you so much for your support. I'm glad we discovered you!

    Leave a comment:


  • jotunn
    replied
    Originally posted by ayo-works
    Thank you in advance for your support. I am grateful]
    Reset code for your machine:
    MFP Serial Number AA6W121000760
    Reset Code N5BZX-X8N5Z-MD4F3-654SN-P3EVB-KG8YD-ENBRG-EYDJD

    --
    Regards

    Leave a comment:


  • ayo-works
    replied
    SERIAL NO : 77
    MAC / 00:20:6B:EA:55:77
    CE PAS.RES KOD: GKVXQ-8888-3B66C-TWTSE-9HMRB-WG8YD-ENBRG-EYDDX

    Thank you in advance for your support. I am grateful
    .
    Last edited by ayo-works; 11-04-2024, 11:02 AM.

    Leave a comment:


  • hot_tracks
    replied
    Originally posted by femaster

    I would start a separate thread about this to get more eyes on it, but for starters give diagnostic mode a try:
    https://www.copytechnet.com/forum/te...64#post1368264
    Thank you. Will do that.

    Leave a comment:


  • Master Tech Harry
    replied
    Excellent!! That worked. You are the best! I am very grateful for you and this platform!!

    Leave a comment:


  • femaster
    replied
    Originally posted by hot_tracks

    Hello Jotunn,

    With some luck I managed to regain access to service mode and have changed the default password to 9272 (twice).

    I know this is a bit off-topic but currently the machine reboots to a screen with the 4 sharkfins / bars and a thin orange line at the top (not a screen issue) with the blinking orange status light. I have been in touch with the local KM service guys but they are unable to help and have said that they do not support the machine any longer. Just wanted to know if you would be able to guide me with what else I could try or if I should go ahead and scrap the unit.
    I would start a separate thread about this to get more eyes on it, but for starters give diagnostic mode a try:
    https://www.copytechnet.com/forum/te...64#post1368264

    Leave a comment:


  • jotunn
    replied
    Originally posted by Master Tech Harry
    Hey jotunn, if you could help one more tech out here without ssd support. I also can't get into to service mode. Your help is very much appreciated!
    sn:A7R0012000267
    mac:00:20:6B:A1:8D:BD
    code:PS2PN-P8TQK-M25H3-JXBSD-TJ6WB-9G8YD-ENBRG-EYDDL
    May the copier God's shine bright on you!
    Thank you!
    Reset code for your machine:
    MFP Serial Number A7R0012000267
    Reset Code DTX5B-6SXGL-V9WQY-SRZTV-TJ9PH-2G8YD-ENBRG-EYDDT

    --
    Regards

    Leave a comment:


  • Master Tech Harry
    replied
    Hey jotunn, if you could help one more tech out here without ssd support. I also can't get into to service mode. Your help is very much appreciated!
    sn:A7R0012000267
    mac:00:20:6B:A1:8D:BD
    code:PS2PN-P8TQK-M25H3-JXBSD-TJ6WB-9G8YD-ENBRG-EYDDL
    May the copier God's shine bright on you!
    Thank you!

    Leave a comment:

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