Konica c224 e can't access service mode

[ProfessorMatt]

Hey,

We use 2 bizhubs c284e to teach print server management. Unfortunately, I think one of my student played a bit too much in the settings of one of them and now we have a C-D262 trouble code... and a non-standard CE password. Would it be possible to get a reset code so I can get in and fix the error?

Serial #: A5C2011005518
MAC address: 00:20:6B:8B:A1:6E
CE password reset request code: AL7BJ-BC4QD-KVNY4-4HQCL-VCW28-6G8YD-ENBRG-AZDHR

Thanks in advance to anyone who can help!

[Bsytech]

Thank you I will try it and gives update on it. Best regards

[jotunn]

Printer serial number
A7PY047004590

Mac Address
00:20:68:40:68:B0

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF3QC-CG8YD-CMZQG-EYDDD
Sorry please
Thank you best regards

Better, however as I thought earlier, you've got wrong date set in the machine:
Failed to verify the CE Password Reset Request Code.
The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2013/01/01)

So I can only guess the reset code, but with no warranty that it will work for your machine.
Try this one:
X2MCN-QAZN4-L7969-BT3PE-UKDKJ-WG8YD-CMZQG-EYDDJ

[Bsytech]

Printer serial number
A7PY047004590

Mac Address
00:20:68:40:68:B0

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF3QC-CG8YD-CMZQG-EYDDD
Sorry please
Thank you best regards

[jotunn]

Hi, guys please need reset code for this machine c308. Best regards
Printer serial number
A7PY047004590

Mac Address
00:20:6B:40:68:B0

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CG8YD-CHZOG-EYDDD
Thank you for reaching out the error corrected
Thank you am best regards

I'm still seeing an errors, so it looks like you haven't done what I asked. It's waste of my time.

[Bsytech]

Hi, guys please need reset code for this machine c308. Best regards
Printer serial number
A7PY047004590

Mac Address
00:20:6B:40:68:B0

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CG8YD-CHZOG-EYDDD
Thank you for reaching out the error corrected
Thank you am best regards

[jotunn]

Yes thats true thank you

It didn't want you to agree with me, but rather to check everything again - letter by letter.
But as far as I can see, I most likely won't be able to generate the reset code due to an invalid date in the machine.

[Bsytech]

Not only, I can see another one - instead of CGBYD should probably be CG8YD

Yes thats true thank you

[jotunn]

Hi, guys please need reset code for this machine c308. Best regards
Printer serial number
A7PY047004590

Mac Address
00:20:68:40:68:B0

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD
Thank you for reaching out the error is from Mac address have correct it.
Thank you am best regards

Not only, I can see another one - instead of CGBYD should probably be CG8YD

[Bsytech]

Hi, guys please need reset code for this machine c308. Best regards
Printer serial number
A7PY047004590

Mac Address
00:20:68:40:68:B0

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD
Thank you for reaching out the error is from Mac address have correct it.
Thank you am best regards

[jotunn]

Hi, guys please need reset code for this machine c308. Best regards

Printer serial number
A7PY047004590

Mac Address
00:20:68:40:68:80

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD

Check your data again:

Failed to verify the CE Password Reset Request Code.

The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

[Bsytech]

Hi, guys please need reset code for this machine c308. Best regards

Printer serial number
A7PY047004590

Mac Address
00:20:68:40:68:80

CE Password Reset Request Code XKWXD-74ETT-53X64-XA7GU-BF30C-CGBYD-CHZOG-EYDDD

[jotunn]

Hiya, got a bizhub c224e at home (not profiting from this!) and realised the CE pass was non standard when trying to do a re-init to fix missing network settings from admin menu!

Reset code for your machine:
MFP Serial Number A5C4021183208
Reset Code RNHJP-PRQZF-KC7UV-2AJ4E-5WYNS-CG8YD-ENBRG-AYTN3

--
Regards

[BeardyDude]

Hiya, got a bizhub c224e at home (not profiting from this!) and realised the CE pass was non standard when trying to do a re-init to fix missing network settings from admin menu!
Serial: A5C4021183208

Mac: 00:20:6B:A9:853

4JMHL-FZ72F-HDBXM-5N79M-XQ7CF-SG8YD-ENBRG-AYTFZ

Can I get a reset code please?

I'd also love updated firmware, to fix SMB 1.0 limitation on scanning to NAS. Currently on A5C10YO-F000-GDJ-M1(00)

[jotunn]

mac is:
00:20:6B:EC:CC:59

Reset code for your machine:
MFP Serial Number A92F021035342
Reset Code VER6R-GMSBE-YFE3Z-3GFAC-AK988-KG8YD-ENBRG-AYTN5

--
Regards