Konica c224 e can't access service mode

[Hoov]

Re: Konica c224 e can't access service mode

Sorry. I was doing too many things at once. I edited the post above, and just so you can see, here are pictures of both screens. I think they were both purchased new by the same company. We got them second hand.

[jotunn]

Re: Konica c224 e can't access service mode

Sorry. I was doing too many things at once. I edited the post above, and just so you can see, here are pictures of both screens. I think they were both purchased new by the same company. We got them second hand.

Reset codes for your machines:

MFP Serial Number AA7N011001940
Reset Code AREWL-TNH9D-E9G69-XHF68-UZGBH-6G8YD-ENBQG-QYTFL

MFP Serial Number AA7N011001889
Reset Code 8HU77-HD2X4-HEDXS-VCEJZ-YF9JR-9G8YD-ENBQG-QYTFF

--
Regards

[Synthohol]

Re: Konica c224 e can't access service mode

someone throw jotunn some rep points for the assists huh?
click the sheriffs badge under his avatar and add reputation.
he did you a solid, please return the favor!!

^^^^bump^^^^

[Konica_user]

Re: Konica c224 e can't access service mode

Dear Jotunn
Please can you help me with the reset code for a bizhub C650i, I don' t remember the password to access the service mode.
MFP SERIAL NUMBER: AA7N047000467
MAC: 00:50:AA:46:24:00
REQUEST CODE: WBHZA-9WW44-F3QZA-NENYY-9GDJN-KG8YD-ENBQH-EYDPF


Thank you so much

[Konica_user]

Re: Konica c224 e can't access service mode

Reset codes for your machines:

MFP Serial Number AA7N011001940
Reset Code AREWL-TNH9D-E9G69-XHF68-UZGBH-6G8YD-ENBQG-QYTFL

MFP Serial Number AA7N011001889
Reset Code 8HU77-HD2X4-HEDXS-VCEJZ-YF9JR-9G8YD-ENBQG-QYTFF

--
Regards

Dear Jotunn
Please can you help me with the reset code for a bizhub C650i, I don' t remember the password to access the service mode.
MFP SERIAL NUMBER: AA7N047000467
MAC: 00:50:AA:46:24:00
REQUEST CODE: WBHZA-9WW44-F3QZA-NENYY-9GDJN-KG8YD-ENBQH-EYDPF


Thank you so much

[jotunn]

Re: Konica c224 e can't access service mode

Dear Jotunn
Please can you help me with the reset code for a bizhub C650i, I don' t remember the password to access the service mode.
MFP SERIAL NUMBER: AA7N047000467
MAC: 00:50:AA:46:24:00
REQUEST CODE: WBHZA-9WW44-F3QZA-NENYY-9GDJN-KG8YD-ENBQH-EYDPF


Thank you so much

Something's wrong with your data, check them once again or post a photo.

Failed to verify the CE Password Reset Request Code.
The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

--
Regards

[Konica_user]

Re: Konica c224 e can't access service mode

Something's wrong with your data, check them once again or post a photo.

Failed to verify the CE Password Reset Request Code.
The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

--
Regards

I will send you photos

[jotunn]

Re: Konica c224 e can't access service mode

I will send you photos

Oh, thats completely different situation - this machine has no serial number defined.
That's not ususal situation, so you couldn't just forget password - machine seems to be modified some way (replaced CPU board or so).

However, reset code for your machine:
Reset Code HPYFT-JLWZU-96U75-B7CC5-8FMP2-WG8YD-ENBQG-QYTFV

--
Regards

[Konica_user]

Re: Konica c224 e can't access service mode

Oh, thats completely different situation - this machine has no serial number defined.
That's not ususal situation, so you couldn't just forget password - machine seems to be modified some way (replaced CPU board or so).

However, reset code for your machine:
Reset Code HPYFT-JLWZU-96U75-B7CC5-8FMP2-WG8YD-ENBQG-QYTFV

--
Regards

Thank you for your support, I can now enter service mode.

[OBI]

Re: Konica c224 e can't access service mode

Hi Jotunn, can you help with the code for a c759?
Much appreciate it.

A8JE011001611
00:20:6B:E9: D1:E0
Y9J6C-4E8R2-ESBFX-E3KVD-CB6FG-GG8YD-ENBQG-QYTFB

[jotunn]

Re: Konica c224 e can't access service mode

Hi Jotunn, can you help with the code for a c759?
Much appreciate it.

Your reset code:
MFP Serial Number A8JE011001611
Reset Code V9GRQ-XR736-LXPA5-6VT8C-F8KBL-CG8YD-ENBQG-QYTHH

--
Regards

[wgkingwy]

Re: Konica c224 e can't access service mode

Hi jotunn, my c224e dont enter SMode Please help,thank you!
Printer serial ∶A789087003057
MAC 00:20:6B:3A5:1B


MAC: 00206B3AD51B
Ce pass request: ET2HW-ZJQWC-6ZBB2-DMZZ2-DSN53-2G8YD-ENBQG-QYTHZ

[jotunn]

Re: Konica c224 e can't access service mode

Hi jotunn, my c224e dont enter SMode Please help,thank you!
Printer serial ∶A789087003057
MAC 00:20:6B:3A5:1B


MAC: 00206B3AD51B
Ce pass request: ET2HW-ZJQWC-6ZBB2-DMZZ2-DSN53-2G8YD-ENBQG-QYTHZ

Are your data correct? Serial number A789* seems to be from Bizhub 367, not from Bizhub C224e.
Check the data once again, or post a photo.

Failed to verify the CE Password Reset Request Code.
The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

--
Regards

[wgkingwy]

Re: Konica c224 e can't access service mode

Are your data correct? Serial number A789* seems to be from Bizhub 367, not from Bizhub C224e.
Check the data once again, or post a photo.

Failed to verify the CE Password Reset Request Code.
The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.

--
Regards

Yes，Bizhub 367，Unable to add image

[Synthohol]

Re: Konica c224 e can't access service mode

MAC 00:20:6B:3A5:1B

i assume thats colon D?
just asking because ive had that happen on forums before.
i get around it using php tags

:D 

sorry, didnt mean too hijack, just one of those tidbits i love to share.