Konica c224 e can't access service mode

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  • jotunn
    replied
    Originally posted by w4274637



    We have a printer model BizhubC266I, and the service password may have been maliciously modified, preventing us from logging into CE mode for maintenance. A friend suggested I seek help on a forum, and I've also heard that the reset code can be calculated using the serial number, MAC address, and CE password reset code.

    Hope you can help me

    Thank you!
    Reset code for your machine:
    MFP Serial Number AAJ1081000628
    Reset Code ZGPV3-6FHQT-BYKXJ-VUKFZ-GL6PG-6G8YD-ENBQH-AYDNN

    --
    Regards

    Leave a comment:


  • w4274637
    replied
    Originally posted by jotunn

    Reset code for your machine:
    MFP Serial Number A5C1021027585
    Reset Code VN3LZ-RC3BT-HUSHJ-8GYEL-TCRJ3-6G8YD-ENBQG-4ZTDF

    --
    Regards


    We have a printer model BizhubC266I, and the service password may have been maliciously modified, preventing us from logging into CE mode for maintenance. A friend suggested I seek help on a forum, and I've also heard that the reset code can be calculated using the serial number, MAC address, and CE password reset code.

    Our printer serial number is: AAJ1081000628,
    MAC address is: 00:20:6B:EF:48:EC,
    CE password reset request code is: MWP8H-9HH3U-6DEMM-VYRKF-GMWSZ-GG8YD-ENJRG-AZDR3

    Hope you can help me

    Thank you!

    Leave a comment:


  • Compvar58
    replied
    Jotunn if you have time to work through this for me, I also need your help with a CE password reset.
    Attached Files
    Last edited by Compvar58; 08-01-2024, 08:21 PM.

    Leave a comment:


  • RTK
    replied
    Hi,
    it works.
    Thank you so much!

    Best regards
    Kevin

    Leave a comment:


  • jotunn
    replied
    Originally posted by RTK
    Hi Jotunn,

    Today I got a KM C364e which was under service contract at the last owner. For that there is activated remote care I now want to disable but I can not get into service mode with standard CE pw.
    Maybe you can help me to reset it?

    Thank you in advance!

    Best regards
    Kevin
    Reset code for your machine:
    MFP Serial Number A5C1021027585
    Reset Code VN3LZ-RC3BT-HUSHJ-8GYEL-TCRJ3-6G8YD-ENBQG-4ZTDF

    --
    Regards

    Leave a comment:


  • RTK
    replied
    Hi Jotunn,

    Today I got a KM C364e which was under service contract at the last owner. For that there is activated remote care I now want to disable but I can not get into service mode with standard CE pw.
    Maybe you can help me to reset it?
    SN: A5C1021027585
    MAC: 00-20-6B-97-47-DF
    pw reset request code: Z2MUC-Z2TBC-BWALM-D7TPS-6N8VQ-6G8YD-ENBQG-4ZTBZ

    Thank you in advance!

    Best regards
    Kevin

    Leave a comment:


  • jotunn
    replied
    Originally posted by image_123
    Dear Jotunn
    Please can you help me with reset code for a bizhub 287, I don't remember the password to access the service mode.
    MFP serial number: A7AH001001852
    MAC:00:20:6B:9D:61B
    Request code: FHK3J-6CYES-QKUFU-MQ2JN-ZWQ86-9G8YD-EMRRG-8ZDF5

    Thank you so much
    Wrong date set in the machine.
    The entered CE Password Reset Request Code cannot be used due to the expiration. (MFP date in the code: 2022/12/22)

    However you can try this one:
    SVD8A-X5K94-H78GA-CP2M2-NKLDK-2G8YD-EMRRG-8ZDJP

    If it doesn't work, set proper date and time in your machine and send me new request code.

    --
    Regards
    ?

    Leave a comment:


  • image_123
    replied
    Dear Jotunn
    Please can you help me with reset code for a bizhub 287, I don't remember the password to access the service mode.
    MFP serial number: A7AH001001852
    MAC: 00:20:6B:9D:61B
    Request code: FHK3J-6CYES-QKUFU-MQ2JN-ZWQ86-9G8YD-EMRRG-8ZDF5

    Thank you so much
    Last edited by image_123; 07-04-2024, 09:20 AM.

    Leave a comment:


  • jotunn
    replied
    Originally posted by savagetw@gmail.com
    Hello, this reset request is for a Bizhub C266 we bought to use at our school. Any help would greatly appreciated!
    Reset code for your machine:
    MFP Serial Number A90G041001249
    Reset Code 55LUL-Q3TKH-GB8PA-3DU5S-HBBUK-9G8YD-ENBQG-YYDNF

    --
    Regards

    Leave a comment:


  • jotunn
    replied
    Originally posted by Dougtech
    Could you help me with resetting this Bizhub 454e?

    thank you!
    Reset code for your machine:
    MFP Serial Number A61E012000451
    Reset Code 97ZSP-JFQN4-KJXJH-Y4VWC-R8CGM-CG8YD-ENBQG-YYDN3

    --
    Regards

    Leave a comment:


  • Dougtech
    replied
    Could you help me with resetting this Bizhub 454e?
    Info:
    SERIAL - A61E012000451
    MAC - 00:20:6B:921:8F
    Request code - VL8UL-J67EB-3Q9A4-P7HEL-GE22K-6G8YD-ENBQG-YYDH7

    thank you!

    Leave a comment:


  • savagetw@gmail.com
    replied
    Hello, this reset request is for a Bizhub C266 we bought to use at our school. Any help would greatly appreciated!

    SERIAL: A90G041001249
    MAC: 00:20:6B: BE: 15: DA
    Request Code: M4LV3-M4TSC-9Q8B5-BCWAZ-AA62F-WG8YD-ENBQG-YYDHF

    Leave a comment:


  • Dougtech
    replied
    Could you help me with resetting this Bizhub 454e?
    Info:
    SERIAL - A61E012000451
    MAC - 00:20:6B:921:8F
    Request code - VL8UL-J67EB-3Q9A4-P7HEL-GE22K-6G8YD-ENBQG-YYDH7

    thank you!

    Leave a comment:


  • Kyo tech
    replied
    I'm gonna use reset tool with a file A145FW.TAR
    Then initialize,
    Machine with bring error code D390 press continue to backup the data
    Now you can access the service mode

    Leave a comment:


  • jotunn
    replied
    Originally posted by hassankamal18

    Thank you Jotunn for your reply
    but I don't know why machine get another CE Password Reset Request code
    W8GDZ-8FA67-L22C2-8VE3T-GQ372-6G8YD-ENBQG-UZDFB
    could you please send another Reset code for the new reset Request code
    Best Regards
    The request code will be different each time. Just enter the code I've posted, it should work.

    Leave a comment:

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