Bizhub C224e stuck on 2 bars and start button shining red.

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  • otphas
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2019
    • 115

    #1

    Bizhub C224e stuck on 2 bars and start button shining red.

    Hi Guys,

    C224e stuck on 2 bars, tried to install new SSDB, but not possible to install firmware again stuck on 2 bars. New Ram chip was installed same problem. We disconnect HDD and all peripherals still same. I noticed than on working machine on the mfp board shining 2 led diodes on the top side of the board and 1 led located behind the HDD, on this machine no one led shining. Maybe someone have experience about this led diodes why they dont shine and is it mfp dead or some reason make him to not work.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7970

    #2
    This is very good but now old machine.
    They started to experience problems with battery, HDD, SSDB. Now with no leds your MFPB is probably dead. If you changed already new SSDB and you put new MFPB it won't recover data.
    Hard to tell but I would put back original SSDB and try reset tool.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • otphas
      Trusted Tech

      Site Contributor
      100+ Posts
      • Aug 2019
      • 115

      #3
      Old SSDB is back of course, but reset tool will not work, because machine dont start to boot. Also noticed that on service usb when connect usb with led not flashing.

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