Konica Minolta bizhub 368E jamming on side

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #1

    Konica Minolta bizhub 368E jamming on side

  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #2

    Comment

    • brent
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1208

      #3
      Re: Konica Minolta bizhub 368E jamming on side

      Hopefully I can Insert picture. First time using iPhone to upload pics
      Attached Files

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      • splblazer91
        Trusted Tech

        100+ Posts
        • Jul 2014
        • 204

        #4
        Re: Konica Minolta bizhub 368E jamming on side

        3205 is always the fuser or fuser drive assy. Do you see brown dust (rust) near the back of the fuser? If so, replace drive assy.

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        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1208

          #5

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          • kingarthur
            Service Manager

            1,000+ Posts
            • Feb 2008
            • 1306

            #6
            Re: Konica Minolta bizhub 368E jamming on side

            did you replace the transfer roller when you replaced the belt. I've had this a few times, and most times when I've replaced the transfer roller, it's stopped doing it...and no...I cant explain it
            Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7942

              #7
              Re: Konica Minolta bizhub 368E jamming on side

              Hi brent, did you manage to resolve it? I have similar case and waiting on parts to arrive. I will look at PS2 fusing loop actuator/sensor.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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              • arahael
                Technician

                Site Contributor
                50+ Posts
                • Mar 2013
                • 97

                #8
                Re: Konica Minolta bizhub 368E jamming on side

                Hi. Look at slim foil little above regisration (under transfer belt) because of scratches. Or replace regisration to check. Good Luck

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                • brent
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1208

                  #9
                  Re: Konica Minolta bizhub 368E jamming on side

                  Originally posted by tsbservice
                  Hi brent, did you manage to resolve it? I have similar case and waiting on parts to arrive. I will look at PS2 fusing loop actuator/sensor.
                  Headed out tomorrow to see if A different fusing section will work along with a different transfer roller since I already replaced the transfer belt

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                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4576

                    #10
                    Re: Konica Minolta bizhub 368E jamming on side

                    Just curious why machine needed a trans belt with only 50k on it? I know another poster said about replacing the trans roller with belt. Again way low meter to need any of those parts including the fuser. I have 4 & 8 series machines with over 300k and never replaced any of those parts, unless damaged by customer.

                    What happens if you press slightly on the side door while paper coming up the side? If the fuser don't fix it I would look more towards side door being loose, warped. Also look at reg clutch, drive gears, etc. Just don't make sense with that low of a page count....

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                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1208

                      #11
                      Re: Konica Minolta bizhub 368E jamming on side

                      I agree. Low meter machine for sure there was damage to the belt for some reason caused by the separator finger on the transfer belt and then on that model there is no screw in that black guide was loose as well unfortunately I never made it to the business today but I’m gonna try to go tomorrow and you are right it does have a super low meter I will look at the door as well since obviously people can hang on that and bend it

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                      • brent
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2008
                        • 1208

                        #12
                        Re: Konica Minolta bizhub 368E jamming on side

                        Today I replaced Diffusing section also the transfer roller. And I ran 150 double save a copy is not one problem so hopefully that fixed it LOL thank you everybody for your help

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                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7942

                          #13
                          Re: Konica Minolta bizhub 368E jamming on side

                          Originally posted by brent
                          Today I replaced Diffusing section also the transfer roller. And I ran 150 double save a copy is not one problem so hopefully that fixed it LOL thank you everybody for your help
                          Hi brent. Good to know you fixed it. I should keep in mind this second transfer roller may be a bit problematic on faster models than on C258 for example.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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