bizhub C35 black copy

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  • jwai
    Senior Tech

    500+ Posts
    • May 2018
    • 504

    #1

    bizhub C35 black copy

    Hello,

    One C35 has image problem, printed document is OK, copy on original glass platen is OK, copy on ADF full black copy.
    I found the scanner lamp doesn't light up during feeding process through ADF, nothing malfunction code displayed.

    Any suggestion about this case?
  • tulintron
    Senior Tech

    Site Contributor
    500+ Posts
    • Jul 2014
    • 669

    #2
    Re: bizhub C35 black copy

    Originally posted by jwai
    Hello,

    One C35 has image problem, printed document is OK, copy on original glass platen is OK, copy on ADF full black copy.
    I found the scanner lamp doesn't light up during feeding process through ADF, nothing malfunction code displayed.

    Any suggestion about this case?
    Any sensor or faulty DF control board
    https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

    Comment

    • jwai
      Senior Tech

      500+ Posts
      • May 2018
      • 504

      #3
      Re: bizhub C35 black copy

      Originally posted by tulintron
      Any sensor or faulty DF control board

      Thanks for your advice, the ADF connect harness may cause of it?

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5749

        #4
        Re: bizhub C35 black copy

        wasnt the c35 that was famous for breaking the rear right adf hinge so it sits crooked on the platen changing the scanner angle?
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • jwai
          Senior Tech

          500+ Posts
          • May 2018
          • 504

          #5
          Re: bizhub C35 black copy

          Two hinges are good condition, just lamp would light off when scanner shifted to ADF glass.

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5749

            #6
            Re: bizhub C35 black copy

            isnt there a magnet on the lid for a reed switch under scanner cover?
            forgive me if i missed it, have you tried initializing the machine? (save all backup data though)
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • jwai
              Senior Tech

              500+ Posts
              • May 2018
              • 504

              #7
              Re: bizhub C35 black copy

              I opened ADF and watching scanner movement, it would shift left and right 3-4 times for calibrating.
              It only light off on left position, take a copy on platen the lamp illuminate at complete scanning.
              When ADF scanning without lighting, full black copy is produced without any trouble code such as C9401.

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5749

                #8
                Re: bizhub C35 black copy

                heres a stupid thought, did anyone engage the scanner lock while the scanner was free? maybe it cant move ALL the way over into home position?
                just a thought.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

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