C3300i boot up failure

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  • jwai
    Senior Tech

    500+ Posts
    • May 2018
    • 504
    #1

    C3300i boot up failure

    hello,

    one C3300i could not boot up with 25% bar, enter service mode( turned on with stop key)same result.
    will be defective of CPUB orSD card?
    Tags: boot, c3300i, keysame, result, stop
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7937
      #2
      Re: C3300i boot up failure

      SD card.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Ziggy
          Senior Tech

          Site Contributor
          VIP Subscriber
          500+ Posts
          • Feb 2018
          • 687
          #3
          Re: C3300i boot up failure

          Originally posted by jwai
          hello,

          one C3300i could not boot up with 25% bar, enter service mode( turned on with stop key)same result.
          will be defective of CPUB orSD card?
          I've seen both cause this problem. I would start with SD card since its cheaper. Just be sure once you try the SD card if it doesn't resolve the problem pull it out and put the original SD card in the new CPU.
          I highly recommend following the instructions in the latest manual when it comes to replacing board on any i-series

            Comment

            • Digital
              Technician
              • Feb 2021
              • 17
              #4
              Re: C3300i boot up failure

              Have you tried with a software update?
              I had similar problems with those models and i solved with that.

                Comment

                • jwai
                  Senior Tech

                  500+ Posts
                  • May 2018
                  • 504
                  #5
                  Re: C3300i boot up failure

                  Originally posted by Digital
                  Have you tried with a software update?
                  I had similar problems with those models and i solved with that.

                  I tried stop+main SW ON, screen displayed only 25% bar with black dot only.

                    Comment

                    • tech51
                      Senior Tech

                      500+ Posts
                      • Jan 2009
                      • 846
                      #6
                      Re: C3300i boot up failure

                      Worth giving the recovery firmware a go first.

                        Comment

                        • elmaligno
                          Expert technician KM

                          250+ Posts
                          • Oct 2009
                          • 299
                          #7
                          Re: C3300i boot up failure

                          Originally posted by jwai
                          hello,

                          one C3300i could not boot up with 25% bar, enter service mode( turned on with stop key)same result.
                          will be defective of CPUB orSD card?
                          Try recovery FW
                          AAJT0Y0-F000-GXX-26.exe
                          Field technician since 1994

                            Comment

                            • mojorolla
                              The Wolf

                              2,500+ Posts
                              • Jan 2010
                              • 2573
                              #8
                              Re: C3300i boot up failure

                              Remove the SD card and attempted to do a firmware update with USB. If you can get to the firmware update screen, SD is probably bad.


                              Failing to plan is planning to fail!!!

                                Comment

                                • jwai
                                  Senior Tech

                                  500+ Posts
                                  • May 2018
                                  • 504
                                  #9
                                  Re: C3300i boot up failure

                                  Originally posted by tsbservice
                                  SD card.
                                  Could I buy OEM micro SD card ( 8GB or larger ) instead of genuine KM parts?
                                  If it can, what procedures should be taken before installation?

                                    Comment

                                    • and
                                      Technician

                                      50+ Posts
                                      • Oct 2011
                                      • 96
                                      #10
                                      Re: C3300i boot up failure

                                      Thank's a lot mojorolla for this post.

                                      In my case recovery tool not start. Removed the SD i can do firmware update and use recovery tool to check CPU was good.

                                      Originally posted by mojorolla
                                      Remove the SD card and attempted to do a firmware update with USB. If you can get to the firmware update screen, SD is probably bad.


                                        Comment

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