Completely suspend job in error state

[gavrielx]

Hi,
I use PaperCut software and I wanted to know if it is possible to suspend a job completely which got stuck due to running out of paper,
and continue it only after the user re-identifies himself.
now when the user load pages the machine continue to print even if PaperCut Logout and show login screen.

Regards,

[allan]

Re: Completely suspend job in error state

Hi,
I use PaperCut software and I wanted to know if it is possible to suspend a job completely which got stuck due to running out of paper,
and continue it only after the user re-identifies himself.
now when the user load pages the machine continue to print even if PaperCut Logout and show login screen.

Regards,

The user should stick around to ensure the job they started completes. What is the scenario where this function would be useful?

[rrrohan]

Re: Completely suspend job in error state

They could just release their job then go to the job list and increase its priority

[B0265]

Software SW No.213 (bit 3)
0x00: Disable (Default)
0x08: Enable


1.When a user logs in while a job is on hold due to a print error, if the suspended job owner is another user, it will be deleted. If its owner is the login user, it will not be deleted and will be resumed as soon as the error is resolved.
2.If a print error is resolved while no user logs in, the print jobs of authenticated users are not resumed and they are not deleted.
3.When a print error is not resolved while no user logs in, if a print job without authentication information is sent to the MFP, all suspended jobs of authenticated users will be deleted.
4.When a print error is not resolved while no user logs in, if a fax job is sent to the MFP, all suspended jobs of authenticated users will be deleted.
5.After specified hours/days from an error, all suspended jobs of authenticated users will be deleted. (Jobs without authentication and fax jobs will not.) The hours/days can be selected from among 2hours, 4hours, 8 hours, 1day, 2days and 3days in the Utility menu.
6.The target errors for the above job deletion include paper jam, paper empty, paper size mismatch and toner empty.
7.When a user goes to the login screen after resolving a print error, the control panel displays confirmation messages for Job List.
8.The Job ID(s) of the deleted job(s) is displayed on the control panel.
9.If print jobs without authentication information or fax jobs are on hold due to a print error while no user logs in, they will be resumed as soon as the error is resolved.

[gavrielx]

Re: Completely suspend job in error state

Software SW No.213 (bit 3)
0x00: Disable (Default)
0x08: Enable

What you describe is exactly what I was looking for but for some reason I don't see any change that I run this DIPSW.
I use a bizhub C300i machine.
when i load new pages to the tray the machine continue to print even papercut login screen appear.

Regards,

[B0265]

Re: Completely suspend job in error state

I have only used this software SW on the 8 series (running SafeQ) so I'm not sure about the i series.